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Recorded cloud video recording in MP4 format does not play on local Quicktime media player

evelina76
Newcomer
Newcomer

‎2021-08-21 06:13 AM - last edited on ‎2024-02-07 01:51 PM by Community Moderator | Employee

 
Topics:
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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-27 01:41 PM

Hi @evelina76 Welcome to the Zoom Community! We're excited to see your first contribution 🙂

 

Is this happening on your computer only or on any computer you test?


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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AutumnMyst
Newcomer
Newcomer

‎2021-11-19 10:31 PM

I can't playback the mp4 recording either.  The meeting is saved locally. I saved to my google drive and shared the link and no one can open it.

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