Profile picture error
I hope that someone can be of assistance.
I have updated to the latest version of the Zoom app, yet my profile picture isn't displayed in meeting when I have my camera off.
Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
I hope that someone can be of assistance.
I have updated to the latest version of the Zoom app, yet my profile picture isn't displayed in meeting when I have my camera off.
Dear Zoom Community, I am writing to clarify an issue I encountered while working with the Zoom Meeting SDK for Web. According to your official documentation (https://developers.zoom.us/docs/meeting-sdk/web/component-view/supported/), the Client View mode supports local recording. However, after cloning and running the meetingsdk-react-sample project from GitHub (https://github.com/zoom/meetingsdk-react-sample), I noticed that when I start a meeting as the host (via App.tsx) in the Chrome browser, the local recording button does not appear. (The local record button is visible in the image shared under the client view title on github.) Could you please provide clarification on the following: Best regards,
Show less
Yesterday I tried to make a virtual Zumba class with my new Chromebook. Few weeks ago I installed the Zoom App, connected everythig... As I tried to only share the music without Screen yesterday it was not working, because I don't see the option for advanced options where the "normal" button only Audio can be found. Can someone help me to find the right way to share the audio without screen? Thank you
Show less
Zoom recently changed how the automatic thumbnails show up when you trim a video recording.
The instructions say to click the pen icon next to the video thumbnail and a metadata panel should open on the right side of the screen with an option to edit thumbnails.
But when I click the pen icon no metadata panel shows up on the right side of the screen and no option for thumbnails.
I tried this on Safari, Firefox and Chrome and it does not work on any browser.
How can I edit the thumbmail for my video recording after I trim the recording??
Show less
Does Zoom offer an option to share Polls/ Poll questions between users within an organization? ie, is there a way for me to share Polls I've created so that my colleagues can use them in their own meetings? Alternatively, if there's a way to create polls from CVS files this would work as I could then share CVS poll templates with my colleagues.
Show less
Bonjour, J'ai des soucis depuis l'installation de la dernière mise à jour de zoom sur ma tablette. Mon son est de mauvaise qualité ce qui m'oblige à éteindre ma vidéo. J'ai pensé que ma tablette manquait d'espace, je l'ai vidée et réinitialisée mais le problème persiste. J'ai réinstallé zoom plusieurs fois et ça n'a pas amélioré la situation. Je voudrais réinstaller la version précédente mais je n'y arrive pas. Merci pour vos réponses, Anne
Show less
Bought a pro license an hour ago, can't call or chat with zoom live support unless I shell out more dollars. oom was great last year but has become greedy and added more complex features that all cost money. Downloaded the app "Livestream" and now I get error "You can not stream to this platform" and all 4 platforms are greyed out. I am owner of the account and have full privileges. Someone please help me livestream to my facebook group that I am admin of.
Show less
Hi, I have a basic plan and trying to transcript the reunion. The recording is apparently working, plus when leaving the reunion I do have a conversion window of my recording. Then when I look for the past reunion, there is none, no recording and no transcription .Would be grateful for support. cheers
Show less
Hi, I'm having a trouble with my zoom account. It is written "error code 13224", and I can't start or join to any meeting. How can I solve this problem?
Hello everyone! Please tell me if there are any options on how to make sure that the session rooms are always working, even when no one is in the conference? So that participants can come in and use the rooms without the organizer.

