Dear Forum,

Is there a way to simulteneosuly video-record a Zoom meeting and use OtterPilot (to transcribe the conversation)?

It seems that if I use OtterPilot, it disables Zoom's video-record feature.  

Currently, I simply video-record a Zoom meeting using Zoom's Record function and I run Otter independently as it eavesdrops the meeting.  But if Otter can be integrated with Zoom it may do a better job of transcribing the conversations. 

Thanks!

RST1851

The online help instructions (both the Zoom support article and the bot) incorrectly indicate you can change the location of the locally saved chat files by way of selecting a different save location in Settings. However, the latest version of Zoom seems to have removed that option, but the help instructions still say this is the way to do it. My chat files are now saving to my desktop, a new folder with a single chat file (usually blank) for every meeting, and it's a mess. I still want them to save automatically for the meetings where the chat is really helpful and needs to be shared around, but I want it back in the Zoom folder on my computer. I can't find a way to change the save location in this latest update. Does anyone know where to find this?

We have regular Zoom meetings where the board members vote on each agenda item via single-choice poll. The office staff who also attend the meeting but do not vote are listed in Zoom as co-hosts before the discussion begins, so we do not see the option to vote on the polls, and the total participant numbers for each poll do not include us.

Over the last month or so, we've seen an issue where the number of participants in the polls is regularly one more than we actually have present. For example, if we have 5 board members present, the poll ticker will show 5 out of 6 votes cast, even though there are not 6 present. If we have another member join later, it will increase to 6 out of 7 when all have cast votes. None of the attendees are using more than one form of attendance (e.g., logged in on both laptop and phone).  Any idea on what the issue might be and any way we can fix it? 

When I've created meetings in the past and included a waiting room, once I've started the meeting and let everyone in, I have been able to disable the waiting room and all of the latecomers can join bypassing the waiting room. Now that function appears to be grayed out during the meeting. I can't find anything in the settings to change it. How do I change that so I can disable the waiting room during a meeting after I no longer need it?

When I get the invitation, I see the url and the passcode.  I can even 'join' the meeting.  But since I don't know the time and date, I cannot connect with my client.  I can connect with other single users via the workplace.  Not with the client invitation.

I have a Dell XPS 13 9315 laptop with Windows 11 Home 10.0.22631 Build 22631 with Zoom client 6.2.0 (46690) and whenever I try to do either of the following, my computer reboots (first to a blue screen with no error message that only says your system ran into a problem and needs to restart):

* Join a Zoom meeting

* Access the video menu

This behavior occurs whether I use the built-in laptop camera or an external webcam.

I've tried the following:

* Removing and reinstalling the Zoom client.

* Checking for driver updates for the Dell (it says I have none to fetch)

I haven't tried removing the client and just trying Zoom with the browser. Is that worth a test?

I should mention that both the built-in camera and the external webcam work like a champ when I test them in Windows. So, the issue seems to be related to how Zoom is handling the cameras.

As an example, when I'm viewing the Zoom meeting I see the speaker in the right 50% and content in the left 50%.  That is my goal for a recording.  Is this possible through Zoom.

I could record my screen and call it good, but that would involve even more software and the chance of error goes up.

I appreciate your help.

I've been using Zoom for a long time with the same setup and suddenly I'm encountering problems. 

1. If I play a sound file on my computer, nobody can hear it. It's as if the sound is completely turned off from the file and not routed to the speakers or the Zoom meeting.

2. I embedded a video in powerpoint. I played the video and made sure that "share audio" in Zoom was checked. That allowed the audience to hear the audio in the video playing in the slide but I could not hear it as the presenter and host.

I'm at a loss to explain how or why this is occurring and hopefully someone has seen and remedied this issue and can share the solution. 

On the meeting page it used to provide the information of how many meetings were in a particular series and how many remained ("2 of 10", for example).

This was extremely useful for knowing when the series of meetings were coming to an end, and being able to continue them easily without changing the ID number (especially useful when using Zoom for online teaching, for example).

This information appears to have now disappeared. Is this true for everyone?