Zoom Meetings
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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! HD quality

Hello,
We have an important conference next week (19 & 22 October).
How soon can you unlock a higher video quality? Many thanks & greetings
thomas

 

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Problem saving video on Cloud

I used to have the option of having my zoom video recording uploaded to the cloud.  I am no longer able to do this.  It is causing me lots of headaches to retrieve the recorded video and share the link with others in email.

Please advise.

Thank you.

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Scheduling "on behalf of" is emailing multiple wrong notifications to my colleague

I am sending out Zoom meeting notifications "on behalf of" a colleague (in Outlook). A few minutes after I send, my colleague is receiving the email notification that I have scheduled a meeting for her with the correct date and time. She then receive... Show more

I am sending out Zoom meeting notifications "on behalf of" a colleague (in Outlook). A few minutes after I send, my colleague is receiving the email notification that I have scheduled a meeting for her with the correct date and time. She then receives anywhere from one to five email notificaitons stating that I have scheduled a meeting for her with incorrect (and seemingly random) dates and times. None of them actually appear on her or my Outlook calendar (but I later delete these occurences in my Zoom calendar). I'm not sure why this is happening. I turned off all my email notifications and that seems to limit the number of wrong email notifications, but she still gets a few. Any guidance on how to fix this would be appreciated!


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Resolved! Zoom don´t work in mac mini, what I can do?

I have been a ZOOM user for a long time. Yesterday I was participating in a meeting and I was logged out for no apparent reason. Now every time I try to access it is impossible, I have installed the program four times on my MAC MINI computer and ther... Show more

I have been a ZOOM user for a long time. Yesterday I was participating in a meeting and I was logged out for no apparent reason. Now every time I try to access it is impossible, I have installed the program four times on my MAC MINI computer and there are no results. The zoom support is not responding and I don't know what to do or how to fix it.

I tried to use my boss user. But still no results. So how can I make it work?


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Suddenly cloud videos cannot be downloaded?

For the past 2 years I have been making cloud recordings of classes I teach and then downloading them afterward to my device (MacBook.) In the past week, I have been unable to download these cloud recordings. The download button /icon still appears i... Show more

For the past 2 years I have been making cloud recordings of classes I teach and then downloading them afterward to my device (MacBook.) In the past week, I have been unable to download these cloud recordings. The download button /icon still appears in the recording list, but when I click "download", nothing happens. Can anyone advise? Or let me know if you know of a change Zoom has recently made to the ability to download from the cloud to your device? I cannot record the meetings directly to my device, because I need to be able to share the cloud recording links with my students after the classes.

 

Thanks!


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Screen Share

I cannot get Screen Share to function using Imac.  It takes me to "System preferences", I follow the prompts, but it does not share the file.  Any suggestions?

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hosting a meeting

As host, do I need to stay connected to a call for the other parties to continue talking?

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Concurrent sign in

You can be signed in to Zoom on one computer, one tablet, and one phone at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device. This is not producti... Show more

You can be signed in to Zoom on one computer, one tablet, and one phone at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device. This is not productive. My plugins are also signed out from different devices so if I use outlook on my computer at work and my laptop at home, my outlook plugin is logged out. This is a poor approach and very cumbersome for a paying user.

As a paying user I expect to be able to use the tools I need on-demand whenever and however required. Being forced out from one device or another creates so many problems even Microsoft licensing understand multiple devices.

 

There must be a better way. At least I am hoping...


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Sound from an output device

if someone could tell me how my settings should look when trying to get sound from my megaboom3 speaker. I want my clients to hear me and hear my speaker clearly. I also want to be able to hear them. This is what I did: 1. added the device to my lapt... Show more

if someone could tell me how my settings should look when trying to get sound from my megaboom3 speaker. I want my clients to hear me and hear my speaker clearly.  I also want to be able to hear them.  This is what I did:

 

1. added the device to my laptop and paired it.

2. uploaded the app for the device to my cell phone and paired it to my phone.

3. went back to zoom settings and turned on output sound and selected the one that allowed me to hear sound through the speaker when I performed the test. 

4. my invitees could hear me but the music just sounded like background noise to them (dim and low). 

 

Please someone tell me  what i am doing wrong or send me a screenshot of what my settings should look like.

 

Thank you so much in advance.


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Distorted sound on playing video

Hi - I have used a website-based video clip (and the YouTube version) previously for training sessions with no issues. However, I've had problems on attempting this today. Whilst it plays perfectly on my PC as I share the screen, sound at participant... Show more

Hi - I have used a website-based video clip (and the YouTube version) previously for training sessions with no issues.

 

However, I've had problems on attempting this today. Whilst it plays perfectly on my PC as I share the screen, sound at participant end is now distorted to the point where, even with subtitles, the clip is completely unusable.

I note from forum messages that some people have rolled back to a Zoom version of Apr 2021 to solve. Is this is current recommended solution or does a fix now exist? I'd be grateful for your advice. Thank you.


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