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Virtual Backgrounds not working on a new M1 Mac Studio

henrus
Newcomer
Newcomer

‎2022-04-12 12:35 PM

I have a new M1-based Mac Studio running macOS Monterey version 12.3.1, running Zoom version 5.10.1 (5839) which I just downloaded and installed again. When I go to Virtual Backgrounds, only the standard backgrounds appear and if I try to add a custom one, it doesn't get added. I went to Settings on Zoom in my web browser and double-checked that the Virtual Backgrounds feature is enabled (it was). Nothing changed in my setup other than upgrading my M1 Mac Mini to a Mac Studio (transferred all files from the Mini). Any other ideas?

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jm8
Newcomer
Newcomer

‎2022-04-26 03:24 AM

I have same issue with the Linux version 5.10.4.2845 on Ubuntu 20.04. If I downgrade to 5.9.1.1380 it works again.

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