Hi,

I have this issue where during a Zoom meeting, the audio suddenly starts to sound crippled. On a level that I can barely understand what others in the meeting are saying. This only happens when I use a bluetooth headset. At first I thought the headset was the issue. I got it replaced by a headset from a different brand, but the issue remains. I don't have crippled sound when using the headset for e.g. listening to music. It also does not happen always. I can get the sound back to normal by disconnecting the bluetooth and then connect again. I hear from colleagues that they experience the same with different headsets and also only with Zoom.

Does anyone else recognize this problem? Is there a way to prevent the crippling from starting? It's really annoying to have to disconnect the headset in the middle of a meeting!

hello - i have a problem, zoom will not find my external webcam (using a sony a7iii). it only allows me to select the integrated laptop webcam. this problem only occurs on my laptop, i can use my webcam on my desktop no problem. The laptop is a dell latitude and is running up to date windows 11 and the version of zoom is the latest.

I have tried adding camera permissions to zoom in windows - but the only option there is to add permission for the laptop camera.

The cable I am using is good and works fine on my desktop. I have tried deleting and re installing zoom and checking for latest firmware for camera and zoom. Any ideas?

I'm running Zoom version 6.4.5 on Windows, and need to be able to view the screenshares of participants in my meetings without them being able to see each others' screens. All my googling leads me to a feature called "All Screens Mode," which is supposed to have a checkbox allowing me to turn on "Allow participants to view shares" - which seems to imply that the default behavior is that participants canNOT view shares.

Yet when I open my meetings, that "All Screens Mode" is nowhere to be found, nor is the checkbox, and the default behavior is that all participants can switch between all shared screens via the tabs at the top of the meetings.

Has this feature been removed? Is it limited to paid licenses? I meet all of the requirements listed on the support article here. . . 

My options for sharing a PPT in presenter mode have changed and I can't figure out how to hide presenter notes from my audience.  Before it was simple.  Share a specific document versus sharing your screen.  The problem is I no longer have an option for sharing an individual document that's open.  My options are share entire screen or share application windows.  I can no longer select an individual document.  When I pick the PPT application window and try to go into presenter mode, my presenter notes are visible to my audience.  What am I doing wrong?  Please help.  Thanks!