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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Ambiguous Password and Accessibility Problems in Cloud Recording Notification Email

I received an email notifying me that "Your cloud recording is now available." Following the URL, a Passcode appears in brackets like this:(Passcode: ******)In practice it is ambiguous whether the closing bracket ) is part of the password or not. It ... Show more

I received an email notifying me that "Your cloud recording is now available." 
Following the URL, a Passcode appears in brackets like this:
(Passcode: ******)

In practice it is ambiguous whether the closing bracket ) is part of the password or not. 

It also requires some manual dexterity to actually select the correct password, not only because one must exclude the ) but also because the whole thing is set in a tiny font. 

Please remove these brackets from the email template and increase the font size for accessibility. 

Thanks.

 

 


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PMI

I'm having an issue trying to use the same personal meeting ID however, it continues to change.  Is there a way to use the same PMI number.  I've checked in the profile but it always changes.  

 

Thanks!

 

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How to get into a meeting via a link when you have two zoom accounts -

Hi, 

I have two separate zoom accounts, one for business and one for personal use.  How do I set up my account so that when I join a meeting via a link, it goes to the correct zoom account?  Help!

 

 

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Polls in Break Out Rooms

We are planning to have several Break Out Rooms in an upcoming Zoom meeting. A co-host will be pre-assigned to each Break Out Room. Is it possible for the co-host in each of the break out rooms to conduct a separate poll in their break out room so we... Show more

We are planning to have several Break Out Rooms in an upcoming Zoom meeting. A co-host will be pre-assigned to each Break Out Room. Is it possible for the co-host in each of the break out rooms to conduct a separate poll in their break out room so we can get poll results from each break out room?


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Resolved! Zoom named both my cameras the same thing and I can't switch

I have two USB cameras attached to my Mac Mini. In Zoom, they are both listed as "Full HD webcam" and when I switch from one to the other, the camera selected is still the same. I can only get it to use the other camera by temporarily unplugging the ... Show more

I have two USB cameras attached to my Mac Mini. In Zoom, they are both listed as "Full HD webcam" and when I switch from one to the other, the camera selected is still the same. I can only get it to use the other camera by temporarily unplugging the first.

 

It appears to be impossible to rename cameras. I make this swap multiple times a week so it'd be nice to do with more easily.


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if I share computer audio I cannot hear participants and they cant hear me

Hi, Im trying to share music in a zoom meet. We can all hear the music (its on a low, background music type volume setting)- but I am unable to hear peoples voices, and they can't hear mine. I'm not sure what settings I need to use - I have the mic s... Show more

Hi, Im trying to share music in a zoom meet. We can all hear the music (its on a low, background music type volume setting)- but I am unable to hear peoples voices, and they can't hear mine. I'm not sure what settings I need to use - I have the mic set to my webcam, and speakers set to my laptop. I have a laptop and a second monitor. Just wanting to share the computer audio, and not my screen. Is it possible to do that as well as speak, and hear the others?


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Resolved! Updates for Zoom Add In for Outlook crashes

For the last week or so updates to the Zoom Add In for Outlook crash as the installer can't find 5.8.0.110.msi. I've tried removing the Add In and reinstalling but with no joy - same problem. I can't seem to find any site I can download 5.8.0.110.msi... Show more

For the last week or so updates to the Zoom Add In for Outlook crash as the installer can't find 5.8.0.110.msi. I've tried removing the Add In and reinstalling but with no joy - same problem. I can't seem to find any site I can download 5.8.0.110.msi so that the installer finds it. Any ideas, suggestions would be most welcome. Be safe.


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Editing an existing zoom meeting

I created and advertised a meeting recently. I now have to edit the meeting description due to a change in a speaker's bio. When I hit the Edit button, I received a pop-up message that states "Your personal meeting ID is disabled. By saving this meet... Show more

I created and advertised a meeting recently. I now have  to edit the meeting description due to a change in a speaker's bio.  When I hit the Edit button, I received a pop-up message that states "Your personal meeting ID is disabled. By saving this meeting, a new meeting ID will be automatically generated."  

Does this mean if I edit the description and save it, the new meeting ID will be different than the one I previously advertised and there will be TWO meetings at the same date and time?


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Resolved! Mass participant disconnections while in Zoom meetings

I am curious to know if any other Zoom customer out there is seeing what I am seeing in the enterprise account I manage...Zoom account size" 45K+We started "monitoring" all meetings that have more than 300 participant connections (not unique user con... Show more

I am curious to know if any other Zoom customer out there is seeing what I am seeing in the enterprise account I manage...
Zoom account size" 45K+
We started "monitoring" all meetings that have more than 300 participant connections (not unique user connections, instead the participant count Zoom reports in the API QoS/Call Detail records). On some of those 300+ meetings, we have massive spikes in participant reconnections due to network disconnection errors. To quantify "massive" - sometimes we see 80-100 disconnections in a matter of 1-5 seconds. Disconnects happen for users both working from home and on a corporate managed network... both wired and Wi-Fi.

 

We have a Zoom support case open, and Zoom has investigated their MMRs - stating there is no issue on the Zoom side.

 

Are there other large enterprise customers out there who 1) monitor their meetings for network errors, and 2) see massive spikes at times in disconnections due to network errors?

 

I know we can't control the network end-to-end anymore with the move to cloud based SaaS solutions like Zoom, but this kind of behavior is having a negative impact on the perception of the service for our corporate users.


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Difference btw the numbers of participants on the Active Hosts page and CSV file

I'd like to know the actual number of participants(not unique number of users who accessed to the Zoom link) in a Zoom meeting from an admin page > Reports > Usage Reports > Active Hosts.However the number shown on the list in the page and the total ... Show more

I'd like to know the actual number of participants(not unique number of users who accessed to the Zoom link) in a Zoom meeting from an admin page > Reports > Usage Reports > Active Hosts.

However the number shown on the list in the page and the total number of participants' names on an exported CSV are different.

 

e.g. 

  • number on the list in an admin page: 275
  • number of names on a CSV file(showing unique users):212
  • number of names on a CSV file(not showing unique users):310

 

Does anyone know how these reports count the numbers of participants?

 

Thanks

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