I am struggling with my Zoom camera. When I join a meeting, it shows my screen as grey with a laptop on the screen. The camera on my laptop is circled. I am not sure how to fix this. This has never happened to me before.  I am not sure if my camera should be the same as the system or integrated system. I am also not sure what the video rendering method and hardware acceleration option should be. I looked at the troubleshooting steps and I am honestly lost as where to start to fix this. I wish I could attach a photo of my screen and settings. It is also disappointing that I cannot receive support from a live agent unless I have a paid subscription. 

when I try to share my computer audio when sharing my screen,

A prompt comes up and asks me to input my administrator username and password to download an audio device.

I am using a MacBook. Not sure which version of Zoom I have.

Is there a way around this? Why is my Zoom doing this?

Hello!
I have a problem. Since last update my Zoom conferences always have the same problem, "Bad connection". I've already checked everything in my laptop, checked my wi-fi setting, and everthing's fine. What can I do with it? 

Thanks in advance

Hi everyone,

We recently enabled ZDM to manage Zoom workspace on our Windows desktop computers, I managed to add 2 desktops by appending the Token string to the msi file during the client deployment

msiexec /i C:\Windows\Temp\ZoomInstallerFull.msi /quiet /qn /norestart /log install.log ZConfig=SetEnrollToken4CloudMDM=xxxx-xxxx-xxxx-xxxx 

the only issue that I am currently facing is that when the end user trying to upgrade to a newest version of Zoom client they would be asked for the admin credentials, is there any way to do the update without having to enter the admin credentials or adding any switches to the ZConfig during the deployment?

I also have a question, why there is an icon next to any update setting in the portal with the symbol v. and I hover over it it would display 5.13.5?

the current Update Channel set to Slow,

the Zoom client at the desktops is Version: 6.2.5 (48876)

Allow users to configure auto-update for Zoom desktop client = ON

Update notifications - Zoom desktop client (Windows and Mac only) = ON

Allow users to manually check for updates - Zoom desktop client (Windows and Mac only) = ON 

           "Update to Auto Update defined version" is checked

please see the attached screenshots.

Thanks

Hello everyone. 

I cannot start a meeting with the app, I tried to run the program as administrator but the host button does not start anything. After several attempts the system offers me to host the meeting through the browser but you lose a lot of options like drawing on the meeting window. 

I uninstalled (also a big issue) and reinstalled to no avail. I work on windows 10. Any suggestion?

Thanks.

I am unable to mirror my ipad when in share mode in my zoom meeting.  Last week this worked.  Today, even though I can find the zoom link on my ipad when attempting to mirror, I get an error message that airplay could not connect.

I have a new computer with Windows 11 on it.  Is there some setting I need to adjust?  I need to get this resolved ASAP as I am in the middle of assessing a student, and we mirror our testing materials from our testing website via our ipads.