In 2020 and 2021, telephone dialins from participants in Hawaii,  to my zoom meetings had no problem getting into the meeting waiting room so I could admit them to the meeting.  Beginning in Jan this year, participants who previous had not had any problem, have been greeted with the following after they call the zoom access number provided in the meeting invite (such as Tacoma and Denver):  “The number you are calling from is not allowed due to geographic restrictions required by the meeting host.” 

Since I am in Washington State, and the persons dialing in are in Hawaii, there can be no geographic restrictions, unless Zoom and forgotten that Hawaii is a state of the United States.  

So what's causing this problem and what do I have to do to get it fixed?

Hi !

Does anyone know this?

I have enabled the breakout room option using the web portal.

Then I clicked Schedule a meeting.

But there is no other button for me about creating breakout rooms, hence no way for me to upload a CSV file at all.

Why is it so?

Is it due to the license ?

Thank you! 

I am hosting a meeting and sharing my screen and videos.  Almost two hours into the meeting the sharing stops and I am no longer the host but a participant with no controls.  I can unmute myself and talk to others but I am disconnected as the host and have to log back in.  This has happened twice using the same device in about the same amount of time.  The first time there was a dialog box hidden behind other open windows that some one else had logged in using my id.  But I was the only one logged in.  I restarted my laptop and logged back in to get reconnected.  I logged into a different device and did not have this problem.  What could be causing the issue?  Any ideas?

Hello!

I'm speaking at a conference and set up my recordings per the specs from the brand hosting the conference. 

My Zoom recorded my screen share with audio separate from my talking head (they want both side-by-side). 

Is there any way to easily combine them? 

After recording a couple dozen interviews as the host, I have a recording of a female client that is letter-boxed. The interviewee is the only person in the frame. We recorded a pickup in a separate file moments after the first one, and it had no letter-boxing. Neither of us had changed any settings in between recordings.

In addition, when she shares her screen, it is putting two to three gray boxes over what she is sharing. Sometimes these will clear up on their own, sometimes not.

I have never had this happen before. Any ideas what could be going on?

Thank you!