Hello everyone I am Robinson from Bogotá Colombia in South America and I speak Spanish. 

I have been using zoom for to years with the meeting for 45 minutes, currently the time has changed and I have unlimited time, however one of my friends told me yesterday that he can just 45 minutes, I am sorry if I am receiving something that I am not paying for, I appreciate zoom so much, thank you if anyone know how can I contact with Zoom or some person engineer. 

Greetings.

Robinson.

***********

I have a zoom pro account and for some reason it is behaving like a basic account. It keeps warning me that I only have 40 minutes for my scheduled meeting even though I have recurring meetings in there that are an hour and have had for months. It also won't let me record anything to the cloud.

Does anyone know if there's a way to refresh or reset it? I event tried to send in a chat for help which I'm supposed to be able to do with pro but it won't let me!

Dear Team,

We use Zoom for educational purpose. We have 5 Zoom licences on which we run around 15 online programs. So accordingly we have more than 30 instructors who uses the zoom logins but everytime we face the issue of OTP login for unknown device.

This feature is really creating trouble for us. We urgently need to disable this feature as we can't always be available to share the OTP.

Please disable this feature for all five zoom licenses we have.

Thank you.

I give Powerpoint presentations from time to time. When I share my screen and go into Presentation mode the Meeting Attendees cannot see my full screen but only see the Current slide and the presenters slides on the left of screen, even though, I am viewing full screen.

What do I need to change in order to rectify this.

Hi,

Twice this week, we (IT Infrastructure department) have been called for excessive Zoom Filtering.

Despite this url:

https://support.zoom.us/hc/en-us/articles/201362683-Zoom-network-firewall-or-proxy-server-settings#h_01EJHWF2FSMCD2HFEPMQJMKAM4

we discovered that we need to maintain a special list  with:

Non-authoritative answer:
Name:    st2.zoom.us
Address: 18.161.97.86
Name:    st2.zoom.us
Address: 18.161.97.64
Name:    st2.zoom.us
Address: 18.161.97.95

and later with:

Non-authoritative answer:
Name: st2.zoom.us
Address: 52.84.45.123
Name: st2.zoom.us
Address: 52.84.45.116
Name: st2.zoom.us
Address: 52.84.45.124
Name: st2.zoom.us
Address: 52.84.45.82
Name:    st2.zoom.us

what's wrong ? we refreshed url, we circumvent proxy, we retrieve it from external server, even from home...

is it the good url to retrieve IPRange for Zoom ?

Thanks for any help

I was presenting a Keynote presentation last night, using their Zoom account. An "intruder" logged on, froze my slideshow, and was able to "draw" on the screen for all to see. What settings are involved to NOT have that occur? (1) What should I tell future clubs to do on THEIR end, and (2) what should I do on MY end?

Hi, 

I'm using zoom to run an online summer camp.  And we have a producer who hosts all the live workshops.  Participants are logging in to the workshops and taking host from our producer.  It is random and randomly our producer gets host back.  Sometimes they get co-host when they log in.  My settings are that co-host is not enabled.  So I'm not sure why this is happening. 

Help!

Thanks