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Newcomer
September 2, 2022
Question

Help - unable to join breakout rooms

  • September 2, 2022
  • 1 reply
  • 0 views

Sept 1-2, 2022

Unexplainable tech glitch where participants could not join or be assigned to breakout rooms. Even co-hosts are unable to join breakout rooms or transfer participants to breakout rooms. Please help. Our online classes are suffering. 

    1 reply

    DanaCSM
    Employee
    Employee
    September 2, 2022

    Hi there, 

    sorry to hear about this. Can you please confirm that you are on the latest version of the Desktop Application (https://zoom.us/download) ? If so, I'd highly recommend reaching out to our Technical Support Team and explain the issue at hand. You can open a ticket here: https://support.zoom.us/hc/en-us/requests/new

    Best regards,

    Dana