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Newcomer
gln
Newcomer
September 2, 2022
Question

Help - unable to join breakout rooms

  • September 2, 2022
  • 1 reply
  • 0 views

Sept 1-2, 2022

Unexplainable tech glitch where participants could not join or be assigned to breakout rooms. Even co-hosts are unable to join breakout rooms or transfer participants to breakout rooms. Please help. Our online classes are suffering. 

    1 reply

    DanaCSM
    Employee
    DanaCSM
    Employee
    September 2, 2022

    Hi there, 

    sorry to hear about this. Can you please confirm that you are on the latest version of the Desktop Application (https://zoom.us/download) ? If so, I'd highly recommend reaching out to our Technical Support Team and explain the issue at hand. You can open a ticket here: https://support.zoom.us/hc/en-us/requests/new

    Best regards,

    Dana

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