Good morning!

I'm math teacher at one of the universities in Odessa, Ukraine.

Currently I have Zoom lectures only on Wednesdays in the morning. Today I was unpleasantly surprised when I was not able to run my lecture.

After about 1-2 minutes from the conference start (now) or much longer time period (an hour ago) the organizer (me) is kicked out with a message box like attached ("Network connection error. Check network connection and try again"). I switched from WiFi to cable, I have about 0% packet loss and enough stable ping now. I know Zoom worked fine in much worse conditions (poor internet connection, packet loss about 20% and unstable ping).

Additional sympthoms:
Chat works 100%.
Users list works, when user turns on/off video or micro the status is updated for all users.
Screen sharing worked at the beginning, but failed later: others see only "User ... shared his screen" (sorry, the translation into English may not be 100% correct) but no image. And absolutely no sound both ways.

Zoom Status shows all systems are online and no issues detected, so I should report it. Also I pressed report button few times inside Zoom client but I'm not sure how these reports are processed.

This problem persists at 2 physically different computers connected to 2 different internet connections (cable and mobile, unfortunately the same company, one of the biggest in our country) simultaneously.

The last successfull Zoom usage was last Wednesday, Aug 10th.

Could somebody please check and fix this problem? I need to be able to use Zoom actively all following week.

Best regards from Ukraine

I found something strange - the gray box with the green letter C on my screen, so I decided to turn off applications one by one to find out.

As soon as I quit Zoom, it disappeared. Does anyone know what it is?

It didn't allow me to click or drag as well.

I just upgraded to a pro account and figured I'd take advantage of recording to the cloud. It appears that only ONE, mixed audio file was recorded, whereas I ALWAYS have 'separate audio file for each participant' selected in my settings; it's one of the reasons I use Zoom. There is nothing anywhere I can find on Zoom says CLoud recordings will be any different than local recordings, and have not had a reply from opening a ticket about this. Anyone else been through similar experience? Are my (4) separate audio files sitting in cyberspace somewhere without my access? I really need them for mixing purposes.  Thank you for any and all help. Tony.

I find cannot share screen on WIndows XP today . 

Windows XP zoom meeting stop update on ver 5.0.5 .

Host is Windows 7 PC with ver 5.11.4 . 

When XP PC share screen , other member only see dark screen and XP Zoom meeting quit short time later . 

Do Zoom have offically articles said Windows XP cannot join Zoom meeting ?

We are planning to integrate office 365 calendar with Zoom with SSO and have few questions, has anyone implemented this recently, if yes would you please share you experience and any challenges faced.  Most of the implementation steps involve Office 365 administrative role, can this be enabled for per user basis for like a pilot group?

https://support.zoom.us/hc/en-us/articles/360032224571-Integrating-Office-365-calendar-with-SSO