Zoom Meetings
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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Export of registration data

Hi,We are facing problems when generating the registration report for meetings.It regularly happens that the downloaded csv data is incomplete, i.e. registrations shown in the meeting mask are not included in the registration report, e.g. the startin... Show more

Hi,

We are facing problems when generating the registration report for meetings.

It regularly happens that the downloaded csv data is incomplete, i.e. registrations shown in the meeting mask are not included in the registration report, e.g. the starting page of the meeeting shows 160 registrations, but the export data includes 154  data only, and the difference of 6 is indeed missing.

By now, we have not been able to find out the reason why data get lost during the export.

Has anyone faced this problem in the past and can give helpful advice?

Thank and best regards,

Christina

 


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abrir dos zoom en mis misma laptop o desktop

Como es el proceso para abrir dos reuniones diferentes de zoom en mi misma laptop o desktop.

 

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Zoom App for Android TV and support MECOOL cam

Hi, I've two questions that are similar:I'd like to know, when you'll launch a Zoom App for Android TV? I've a MECOOL camera but the installed Zoom App doesn't work anymore. I must update the version to 5.8 but I get a error message. No update ist po... Show more

Hi, I've two questions that are similar:

  1. I'd like to know, when you'll launch a Zoom App for Android TV? 
  2. I've a MECOOL camera but the installed Zoom App doesn't work anymore. I must update the version to 5.8 but I get a error message. No update ist possible, so I can't zoom anymore. Why don't you support the MECOOL cam anymore?

Thanks.


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Resolution troubleshooting

Hello, I run a live event production company, we have a customer who we do their livestream setup for and they had us to a hybrid zoom meeting the other day. Worked well but the resolution was garbage. The other members all looked clear but our outbo... Show more

Hello,

 

I run a live event production company, we have a customer who we do their livestream setup for and they had us to a hybrid zoom meeting the other day.  Worked well but the resolution was garbage.  The other members all looked clear but our outbound feed was very poor.  I had our typical camera system feeding in to a laptop as a webcam, on that laptop the video looked great.  Then i logged in with a second laptop to monitor the meeting and that is where we could see the problem.  All of the other participants looked sharp and good, ours was very very bad.  

 

Doing speed tests we are in the 500-1000mbs range with 1ms ping so that is not the problem, this was on a macbook air running os 10.4 tiger and the current version of zoom downloaded that morning.  

 

Are there any tutorials for settings, or best practices to get the best possible video/audio settings?


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When people join Zoom by Phone and Announce Themselves

How do you turn off the feature allowing phone call users to announce themselves. Onces a meeting has started, when a phone call participant starts an automated voice interrupts the speaker saying, "John Smith has joined the call." 

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Same features between desktop and tablet

Hello, I would like to know if there is a way to get the same features for the Zoom App on my IPad vs on my desktop. I do not use a desktop anymore and I need the sound volume, microphone, and everything that the Zoom App can do on a MacBook. Thanks.

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Recordings in gallery view

Hello, 

 

I recorded a meeting in gallery view - but it saved as speaker view. Is there a way to access the gallery view recording? Additionally, is there a feature I should be aware of when trying to record gallery view? 

 

Thanks! 

AJ

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Error Code: 1005

I have not been able to log into a Zoom meeting on my MacBook and iPad. This is what I get after there is no connection."The server encountered an internal error and was unable to process your request. Error Code: 1005" Can someone help me? Rahim Show more

I have not been able to log into a Zoom meeting on my MacBook and iPad. This is what I get after there is no connection.

"The server encountered an internal error and was unable to process your request. Error Code: 1005"

 

Can someone help me?

 

Rahim

 


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polls dissapeared

hello community, i had two polls saved and now they are gone! It seems that the update of the new version delete them. how can i find them? 

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Zoom Self View when Speaker

All of a sudden, when I sign on to my Zoom account to start a meeting, my picture/video automatically gets pinned as soon as people sign on. I can't unpin myself and be in the full screen view on my phone. How can I undo this? It doesn't matter wheth... Show more

All of a sudden, when I sign on to my Zoom account to start a meeting, my picture/video automatically gets pinned as soon as people sign on.  I can't unpin myself and be in the full screen view on my phone.  How can I undo this?  It doesn't matter whether I am the host or not, it defaults to pinning my self view.  I teach yoga, so I need to be able to see myself in a full view on my phone, while I watch the students on my laptop (which is also signed in).  Thank you.


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