Hi, I have been using zoom very successfully for over a year, but last week it asked for an update and since then it has been a disaster, poor sound quality, slow annotating etc . has anyone else experienced this? Is there  a zoom person I can just ring and speak to instead of that frustrating auto chat.

Thanks 

I have been using Zoom on a 2009 Mac Pro with an Intel x64 chip running OS X El Capitan. Cannot upgrade operating system because of chip. As of this week Zoom freezes at the start of a meeting. Any suggestions or help. Any setting that could be changed to make it work?

I was conducting an exhibition for three days with many participants(>150pax) coming in and out the rooms. Initially, everyone was able to join the rooms, but not sure why those who came in later could not join the breakout room at all, all stuck in the main session. Interestingly, those who were already in one of the rooms, were able to switch between rooms. This has been happening for both days and I assume it is going to be the same for tomorrow. Anyone has this problem? 

Hello,

I have audio and video problems. For some reason, nobody during the meetings can see or hear me. These are some of the things I tried to solve the problem but did not help: checking during the meeting at the bottom of the screen if I am muted and the camera is on, leaving the meeting and joining again, logging out and then logging in, going into the settings for camera and audio, uninstalling and reinstalling the zoom app. I have two accounts, one is personal(***********), second is my student one(***********). For both of the audio and video is not working on all devices (mine personal and from others).

Please, could you help me with this problem?

Thank you in advance.