Zoom pro account with multiple users

[pivotdancer]

We are having significant issues with our Teamup link to zoom.  We have a zoom pro account that is used for the vast majority of our virtual classes.  We have multiple instructors throughout the week teaching these classes.  We are loosing customers because they can't log in.  Zoom keeps locking our instructors out.  I have enabled two factor authentication.  Will this solve the problem?

[crchan123]

Hi @pivotdancer, welcome to the Zoom community! What do your instructors see on their screens when they try to login to Zoom?