cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Video "blackout" on 1 of 5 participants

RJC
Newcomer
Newcomer

‎2022-04-19 03:25 PM - last edited on ‎2023-06-30 01:57 PM by Community Moderator | Employee

Today, 1 of 5 participants in a meeting I hosted was blacked out, with only his name appearing.  I'm certain his webcam worked fine as he just came off of 3 previous meetings. He's been on dozens of my meetings, and I've never had this issue with him or anyone else.

Is there some setting causing this? (And yes, he "started video" on his screen, attesting that the red slash had disappeared.)  Suggestions?

Topics:
0 Likes
1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

‎2022-07-20 01:10 PM

Hi @RJC! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Is your participant still experiencing this issue? If so, I'd love to help you get it resolved.

0 Likes