Hi,

I am using an  iMac & Mac keyboard with Windows as my OS. Whenever I am participating in a zoom call, the numbers stop working on my keyboard and instead become zoom shortcut keys. My keyboard doesn't have the number keypad; these are the number keys along the top of my keyboard. 

If I press Shift + #, then the keys work correctly (Shift +1 = !, Shift + 2 = @, etc)

The number keys become:

1 = turn video on/off

2 = mute/ unmute

3 = displays side-by-side speaker view

4 = displays side-by-side gallery view

5 = displays chat

6 = displays participants

The remaining numbers work as they should. 

What might be causing this?

I have problems with the sound when I use Zoom meetings. The sound is interrupted. It starts ok, but then it becomes lower, then again it can be ok. Because of that sometimes people don`t hear some words. I checked the whole sound in the browser, it is ok and in general these problems are only in zoom. What can I do with it?

It  used to be that the names appeared constantly in grid view. I had a meeting today, and the names disappeared entirely unless I moused over the grid cell. This behavior is particularly annoying in larger groups like classes. How do I return to a UX where the names are displayed all the time?

HI i have seen it in other meeting where the chat Area is wider??  Does anyone know how to make this happen in our meeting all the chat is slim and whenever someone post a message hard to read wider would be so better?? I can't find how to change it??

Thanks Rod

Hi:  I do not understand all of this, but here is my problem.

My audio and visual are not in sync.  I have a PC which operates

Windows.  

The visual comes first followed by the audio.

Our Logitech camera/mic is about a year old.

Can any one, in the most simplest terms, explain to me how to sync up the two.

I am so appreciative.  Thank you.

Hi:  I do not understand all of this, but here is my problem.

My audio and visual are not in sync.  I have a PC which operates

Windows.  

The visual comes first followed by the audio.

Our Logitech camera/mic is about a year old.

Can any one, in the most simplest terms, explain to me how to sync up the two.

I am so appreciative.  Thank you.