We are using Zoom VDI client on Azure Virtual Desktop with about 15 different hosts running the same image.  Zoom Client for VDI(64bit) version 5.17.14660 in installed via script during host generation.  Some users have a problem where they get an error trying to login to the Zoom client.  It says, "Update required: Your app version needs to be 5.13.0 (VDI plugin) or higher to join this meeting. Contact your IT admin to update. Join this meeting from your browser."

Other users on the same host have no problem logging in, so it seems to be a profile based problem.  We have tried renaming the folder .../appdata/roaming/ZoomVDI.  This is recreated, but same problem exists.  Does someone know how we can get the app to work for users without rebuilding their Windows profile?

My Zoom meeting suddenly not responding and exits the meeting every time after I join the meeting and choose join audio, but the camera is safe because it can be seen and when I decide not to join audio the meeting runs smoothly. The oddity occurs when I choose join audio.

I would like to disable two factor authentication. I have followed the Advanced, Security, click the toggle, and have received an email today the TFA has been disabled.  Yet, when I next went to log-in to Zoom I was asked to enter the TFA code.

How do I actually disable TFA please?

When closed captions are enabled by the Host of the meeting, I find that the following issues occur: 

1. Speech that is translated to text comes in 4 or 5 lines at a time and there’s a long pause between their appearances. The time they stay on the screen is so brief that even a fast reader like myself can’t keep up. 
2. When someone enters text in chat, the chat window appears as an overlay on the captions and it becomes difficult to read the captions.

How do I change the format of the captions so that 

1. Text appears within couple of seconds after they are spoken and appears no more than 2 lines at a time.
2. Chat window can be moved to the side so it does not block the captions. 

???

Also, the caption font that appear on the screen is small - please make it possible for the user to enlarge it if needed even for folks with glasses.

-Amy

Dear all,

Thank you for being here to help rookies like me.

I want to organize a book presentation in which seven panelists will present the book along with the Author. We also want an Audience to watch this presentation, and at the end, we want them to be able to ask questions when all the panelists are done.

My plan in Zoom is up to 100 people, which is probably enough.

How can I separate the panelists from having the opportunity to talk from the audience that cannot get involved in the presentation, but just at the end for QA

Thank you very much

Whenever I try to enter a meeting - the meeting window opens and then immediately crashes and closes.
Then it tries to reopen, and crashes again.

Tried to restart my PC, reinstalled Zoom Workplace....

Yesterday Zoom Workplace was updated to version 6.3.6 (56144).

Needless to say - but I couldn't find any way to contact support. Going through the bot leads to endless and futile dead ends...

Would appreciate every assistance.