Hello everyone,

I really need your help.

I can not use the app on Ubuntu (20.04) properly anymore - the app keeps "loading the calendar" although there had been no such issue before the latest big update a couple of weeks ago. I simply can't access my meetings or start one, or anything.

I can't even see other's whiteboards when I join a meeting and they share it - other participants can see the whiteboard while on my computer it's forever "loading". I have to join meetings in browser and then transfer them to my app and I can only use my whiteboard in browser as well. It's very uncomfortable. Today, the app started freezing and crashing in the middle of a meeting and I have to rejoin and start all over again every 15 minutes or so.
Does anyone have an idea how to solve this?

Hi,

I'm a teacher using zoom for my classes, and I'm left-handed, which is becoming a problem when I share a screen or use the whiteboard, as the inclination of the pen is to the right and for me to write with that pen is really a nightmare, even my writing is becoming illegible. Is there a way I can change that pen inclination to the left? My brain seems to stress using the pen.

I don't know if this also happen to other left-handed people, as it's really affecting me.

Thank you

Hello, please, I would like to know if there is a possibility and what solution to integrate the Zoom platform with a database or Excel spreadsheet which will contain the emails of the members of a study group, that is, if the participant is included in the study group he will be able to participate in the meeting, otherwise he will not have access to the meeting link. We currently perform this procedure manually in 15 individual study groups, which have an average of 20 to 30 participants and there is a rotation of members of each group. We access the Excel spreadsheet and cross-reference the information with the emails registered in the Zoom meetings to find out if the participants are part of that group or if they have already given up participating. Thank you for your support and attention.

I have a problem with Zoom since about two weeks. When I use the whiteboard on an iPad Pro it turns black or white in large areas after a while so that I have to stop the session. The content underneath is still visible for other users in the meeting, but I cannot see what I am writing any more.

I tried reinstalling the app, even set back the entire iPad and also contacted the Zoom support via the chat, however none of this helped.

Has anyone got an idea or experienced a similar issue? Otherwise I have to cancel my pro-account because Zoom has become useless like that.

I am using the zoom account my work owns and I am trying to test out the recording function but every time I hit the record button, all it does is bring up the record settings. No other start button comes up or anything, no recording is started. What do I do here?

Hello !

Currently, I'm trying to help a person under Ubuntu who wishes to share their screen with their audio c:

However, when they start sharing their screen (while ticking the "Share audio" option), their audio is not shared at all 😞

We've tried to :

- Check the Zoom Engine volume to see if it's not muted, and it isn't

- Reinstalling Zoom

However, the sound is still absent...
when compairing to another computer on which the sound works, it seems that Zoom actually created a new Audio Output called "zoom_combine_device" that you need to select in order to get the audio - however, on the computer of the person, Zoom doesn't generate it 😞

Do you have any clue as to why that is ?

Could it be fixed by using either Pulseaudio or Pipewire ? (i haven't tried to reinstall Pipewire on their computer, so i'll ask them to do it)

Thank you for your answers!

Hello friends,

Our meeting participants in China suddenly cannot attend the meeting. It says:

Due to the restriction of the host account, you cannot join the meeting.

Error code: 13215.

We paid annual fee for our accounts. We are in the US. I don't why it suddenly won't work. Any ideas?

Warm regards.

Andrew