Hello everyone, I hope you're doing well. I'm currently setting up a touch device (digital whiteboard) in a classroom to create a hybrid teaching experience. The idea is to run Zoom on the device (which uses Windows) and have an extended screen where the teacher can see only the participants' video.

So far, things are working well: when the teacher starts the meeting and shares their screen, the content is displayed correctly on the main device, and the participants’ video appears on the secondary screen — without interruptions.

However, there is an issue: when a student or participant shares their screen, their content is shown on the secondary screen instead of the main one. This behavior is unexpected and problematic, as we want shared content to always appear on the main display and have the control toolbar always there as well.

We found a temporary workaround by connecting a mouse and manually dragging the Zoom window back to the main screen. While this works, it’s not ideal since the device is touch-based and doesn’t include a mouse or keyboard by default.

Is there a way to configure Zoom or Windows to always show shared content (especially from participants) on the main display automatically? We’re aiming for a hands-free, fully touch-based setup.

Thank you in advance!

Hello everyone, I hope you're doing well. I’m setting up a hybrid classroom experience using Zoom. The teacher will use a digital whiteboard that runs Windows and has a built-in front-facing camera. We’d like to add a second camera at the back of the classroom to provide another angle, but we haven’t found a clean way to do this yet.

Currently, both cameras work with Zoom — we can switch between them manually — but what we really want is to display both camera feeds simultaneously, or at least treat the second camera as if it were a separate participant (like a guest in the meeting).

I’ve seen some suggestions recommending joining the meeting again from the same device using the browser or another account to use the second camera, but that feels a bit clunky and confusing — especially for teachers who need a simple, reliable setup.

Is there a way to configure Zoom or use a plugin/add-on that allows both cameras to work more seamlessly during the same session? Ideally, we’re looking for the easiest solution possible, so it's easy to train teachers and ensure smooth interaction during classes.

Thank you in advance for your help!

Please help me as I found no way of solving this bug. Everything worked fine yesterday, but today Zoom just won't see my webcam and mic, the headset works fine - I can hear the sounds, but people don't hear my voice. The test failed, the camera is in the list chosen as main, but I can see only a black screen. So I checked my camera and the mic - they work fine, but not in Zoom! I'm so frustrated as I teach online every day and have paid Zoom for good connection, longer lessons and a permanent link! I spent all day trying to reinstall Zoom, update drivers, restart my laptop, change cameras, but no result. Zoom doesn't see my laptop camera either! Please help.

Hello,

I’m able to download cloud recordings, and transcription is enabled in the settings. I can see the transcripts in my profile through the browser.

However, I’m unfortunately unable to access them via the API and/or via Make. 

Has anyone managed to retrieve all transcripts from every user in your organization using the API?

Over the last several months, I've had complaints from attendees that they can't see my mouse when sharing my screen. This is really frustrating, and I have not noticed this issue when I attend others' Zoom meetings. I did some troubleshooting and found that it only happens when sharing the application window, NOT the screen. Is this a known issue or some kind of feature? 

Whenever I run a zoom meeting I'm always sharing my screen and working on a shared screen. Ten minutes before the end of the meeting, I get a reminder which shows up as a black box in the middle of the screen for everyone I'm sharing with.

Meeting timers are already turned off in my settings so it's not that. 

Hello--I can no longer hear musical instruments on Zoom. The musician will have original sound for musicians turned on and others in the Zoom can hear them, but I can hear only voice, not the instrument.  I turned background noise to low in audio settings, but that didn't help. This problem cropped up a couple of months ago--I used to be able to hear them, but can't now.  However, I can hear instruments on other meeting apps, so I don't think this is a Windows issue and think it's a Zoom issue. Will appreciate any suggestions!  Thanks--

In the last 10 days my integrated laptop camera has started flickering in Zoom meetings.  It does not flicker in other applications.  I have tried multiple suggestions from prior posts about flickering:  reinstalling the latest version of Zoom 6.4.10, unchecking Optimize outgoing video quality with de-noise and  changing video rendering settings  all to no avail.  Based on when it started considering it might be related to a Zoom update release.  Is it possible to install a prior version to check if it resolves? 

the organization I'm enrolled in runs a joint program with zoom to view the recordded lectures of the past fortnight. however when the zoom interface opens I'm facing the following issues:

The video interface for recorded lectures is a hassle. There is not enough space between the pause button and the video progress bar in both the browser and the app mode. Trying to pause the video completely resets the time to near the beginning of the video if you tap even the slightest bit off-point, and is very frustrating. Secondly, there is no option for mlving 10 sec backward/forward by double tapping the screen, and again you have to struggle with the time bar, which is even more dificult to navigate for such small time intervls (even normally the time is difficult to adjust accurately usng the time bar).

I requested the organization's customercare to add the required features and introduce better spacing or slightly larger icons, but they said the issue is out of their hands since the video opens in tne zoom interface... zoom chatbot is also not helping. what should I do/ how should I request the same from zoom's side of the service??