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Setting up Meetings with Workato Recipe

seanlake
Newcomer
Newcomer

I've been attempting to setup a recipe, which is working except for a couple fields and settings:

  1. we require a passcode to be turned on, however, there is NO option in Workato, and Zoom docs apparently doesn't list it:
    seanlake_1-1734117493035.png

    The passcode field(checkbox), isn't listed as an option in Workato.  They said to check with Zoom about this.

  2. How to acquire the two meeting links created from the event when registration is required:

    1. Registration link(for attendees): seanlake_2-1734117692278.png

       

    2. Host's link, which doesn't have the registration in it.  

Where do I get those in the following field mappings?

seanlake_3-1734117759934.png

 

1 REPLY 1

RobertJoseph00
Newcomer
Newcomer

It seems like you're running into some challenges while setting up meetings using a Workato recipe, specifically with enabling the passcode and retrieving the correct meeting links. For the passcode issue, if the checkbox isn't available in Workato, this might be a limitation of the integration itself. One potential workaround is to ensure that passcodes are enabled by default in your Zoom account settings. You can do this by going to Zoom’s security settings and checking the "Require a passcode for meetings you schedule" option.

As for retrieving the registration and host links, it looks like Workato might not directly map these fields. Typically, the registration link can be found in the "Join URL" field when registration is enabled in Zoom. The host link, however, is separate and may not be accessible through the default field mappings in Workato. If Workato doesn’t support these mappings natively, you could consider using a custom API step in your recipe to fetch this information directly from Zoom’s API.

I’d recommend reaching out to both Workato and Zoom support for clarification. Workato support might confirm whether these fields can be added or configured differently, and Zoom support could provide details on API endpoints for retrieving the host and registration links dynamically. I hope this helps you move forward! Let me know if you discover any solutions or need further assistance.