When I record meetings, Zoom is only recording the video of the person who has joined the meeting, not my video. It used to switch back and forth depending on the active speaker, but now that has changed. I'm a coach and having both sides of the conversation is essential for my business. It will record both videos in Gallery Mode, but not Speaker Mode.

I have tried "See myself as active speaker," but that's an untenable solution. I need to see my client's facial expression while I am speaking to do my job, and it's very jarring/unpleasant to see myself speaking. 

Is this happening to anyone else? is there a known fix for it? If I don't get this fixed, I'll have to leave Zoom and find another solution because this is an essential part of my business. 

Hi All,

Not sure which location my issue should go to?

As mentioned in the subject topic.

I recently canceled my subscription. Now I noticed when I'm logged to a webinar, the mike and video icons at the bottom left-hand corner are missing.

I've tried to uninstall and reinstall zoom but still no luck.

Any help is appreciated. Thanks in advance. 

I added an alternative host to an established, recurring Zoom meeting but now the meeting no longer appears in the upcoming meetings list in the desktop client.  Now I cannot make any changes or updates to that meeting.  What did I do wrong?  I need to add an alternative host to another recurring meeting and I want to retain access to the meeting.

I was hosting a meeting with 6 participants. When I shared my screen, all the others could see it. All the other participants could each share their screen and everybody EXCEPT ME could see it. I tried two different servers - Firefox and Chrome - and various screen views - no difference. Any ideas how to fix this problem?