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2022-09-28 01:56 AM
Hi,
Probably a really simple question. I have just upgraded to Zoom Pro from the Basic model. However, I already had a couple of meetings scheduled for today that were arranged prior to me upgrading. Do I need to rearrange these meetings with a new code, or will these automatically be upgraded so I receive longer than 40 minutes for these meetings?
Thanks in advance!
Solved! Go to Solution.
2022-09-28 03:36 AM
Hi @cooper10 ,
The only thing you should check is that in the section (user administration / users) your user appears and shows that you have a license.
In case you have it, you have nothing to worry about, in case Basic comes out, you must assign it a license.
I attach a guide:
https://support.zoom.us/hc/en-us/articles/115004976063-Asignaci%C3%B3n-de-una-licencia
Best regards,
2022-09-28 03:36 AM
Hi @cooper10 ,
The only thing you should check is that in the section (user administration / users) your user appears and shows that you have a license.
In case you have it, you have nothing to worry about, in case Basic comes out, you must assign it a license.
I attach a guide:
https://support.zoom.us/hc/en-us/articles/115004976063-Asignaci%C3%B3n-de-una-licencia
Best regards,