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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Admin portal - Pro vs Busniess license

Hi It seems to be a very simple question, but for some reason it is not explained anywhere and it seems to be hard getting answer even from Zoom...So there is a page with Zoom plans comparison and one of differences between Pro and Business Plan is n... Show more

Hi

 

It seems to be a very simple question, but for some reason it is not explained anywhere and it seems to be hard getting answer even from Zoom...

So there is a page with Zoom plans comparison and one of differences between Pro and Business Plan is named as "Admin portal".

 

LK_EXN_0-1664867529275.png

 

Description says only "Manage users in your company on one account for simplified billing, advanced user management settings, and comprehensive usage insights all in the Zoom Admin Portal."

 

It can be understood in many ways. Is there no admin part for account owner/admins when logged to Zoom website? Or it is with most features but some things are missing? If it's the latter - how much is missing?

 

Description mentions "advanced user management". So I understand, that there is "basic user management" for Pro license account? It is possible to add users and assign them licenses, right? Or is that not possible with Pro license? I think that is must be possible, since otherwise how company would it be able to decide who is assigned with Pro license?

 

Cheers


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By
Community Champion | Zoom Partner
reply-icon Latest Reply - 

Re: Problems dialing DC/Maryland # from landlines

when i tried from t-mobile and zoom, the call went through. when i tried from magicjack, i got "this number is a pay per minute that is not included in magicjacks unlimited plan." magicjack says to call customer service at 877-846-5066 if you believe... Show more

when i tried from t-mobile and zoom, the call went through.

 

when i tried from magicjack,  i got "this number is a pay per minute that is not included in magicjacks unlimited plan."  magicjack says to call customer service at 877-846-5066 if you believe that you have gotten the mesage in error.  magic says says they will clear the number if it turns out not to be a pay per minute call.

 

what error mesages are you getting from each of the DC area landline carriers you tried such as verizon?


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By
Community Champion | Zoom Partner

Recuperar grabación

Tuvimos un  webinar, y no lo grabamos, es posible recuperar la transmisión? 

reply-icon Latest Reply - 

Externe Webcam lässt sich vom Android-Gerät nicht in Zoom einbinden.

Hallo! Meine Frage ist, ob ich von meinem Tablet aus einer externen Webcam in Zoom mit einbinden kann? Die Webcam wird vom Android Tablet erkannt und über Computer kann ich sie auch mit in Zoom einbinden. Vom Tablet aus wird mir die Kamera nicht in Z... Show more

Hallo!

Meine Frage ist, ob ich von meinem Tablet aus einer externen Webcam in Zoom mit einbinden kann?

Die Webcam wird vom Android Tablet erkannt und über Computer kann ich sie auch mit in Zoom einbinden.

Vom Tablet aus wird mir die Kamera nicht in Zoom angezeigt. Ich habe auch schon einen Neustart gemacht und Zoom neu installiert. Vielleicht kann mir ja jemand weiter helfen? Vielen Dank schon mal im Voraus!

Einen sonnigen Tag !

TJ  


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reply-icon Latest Reply - 

プロプランの支払いが完了したのに時間制限が解除されない

9/12にプロプランの支払いを完了して領収書も手元にあるのに、表示は基本プランのままです。

以下のページにあるライセンスの割り当てをしようとすると、ユーザータイプは「Zoom One Basic」しか選択できません。

添付画像の支払いがマイナスになっていることと関係があるのでしょうか?

どうしたらよいでしょうか。

https://community.zoom.com/t5/Contact-Center/Paid-for-Pro-but-still-in-Basic/td-p/75515

reply-icon Latest Reply - 

支払方法を変更する前の請求書を表示する方法をお伺いしたいです

こんにちは。Zoomの請求書の表示についてお伺いいたします。Zoomの請求書を確認する画面(Zoomのマイページ「アカウント情報」→「支払い」→「請求書履歴」の画面)で、過去の請求履歴を表示するにはどうしたらいいでしょうか。 状況としては、有料プランの支払い方法を変更(カナダドルから日本円での支払いに変更)した後、請求書履歴を確認しに行ったところ、過去の請求履歴が全て表示されなくなっていた、というものです。それまで支払っていた分の請求履歴を確認する方法がありましたら教えていただきたく思います。な... Show more

こんにちは。

Zoomの請求書の表示についてお伺いいたします。


Zoomの請求書を確認する画面(Zoomのマイページ「アカウント情報」→「支払い」→「請求書履歴」の画面)で、過去の請求履歴を表示するにはどうしたらいいでしょうか。

 

状況としては、有料プランの支払い方法を変更(カナダドルから日本円での支払いに変更)した後、請求書履歴を確認しに行ったところ、過去の請求履歴が全て表示されなくなっていた、というものです。

それまで支払っていた分の請求履歴を確認する方法がありましたら教えていただきたく思います。

なお支払い方法以外の情報は操作しておりません。アカウントも同じままでの状況でした。

 

どなたかご存知でしたらお願いいたします。


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reply-icon Latest Reply - 

Zoom SDK Component View Audio Quality improve

We are trying to integrate the ZOOM SDK in our platform but the audio quality seems not so good as other platform, even with good internet conenction On the same place other platform providing very good audio quality compared to zoom sdk , please imp... Show more

We are trying to integrate the ZOOM SDK in our platform but the audio quality seems not so good as other platform, even with good internet conenction 

 

On the same place other platform providing very good audio quality compared to zoom sdk , please improve the zoom sdk audio quality and provide the option to manage the audio quality through the sdk methods 


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web version is blurry but the only version that I can I can use virtual background

When using the app version zoom on my desktop I can't use the virtual background, but I can on the web version. The web version is SO SLOW but the app on my pc is so much faster! The error code I get when trying to add a virtual background to the app... Show more

When using the app version zoom on my desktop I can't use the virtual background, but I can on the web version. The web version is SO SLOW but the app on my pc is so much faster! The error code I get when trying to add a virtual background to the app version on pc is that my equipment doesn't support it. I have a brand new Logitech webcam 4k. 


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recordings on my own computer

I recorded in my computer and the sign that usually appeared that says: the recording is being converted... then when I look in my documents in the folder named zoom it appears this way: double_click_convert and it can´t be converted Why does this ha... Show more

I recorded in my computer and the sign that usually appeared that says: the recording is being converted... 

then when I look in my documents in the folder named zoom it appears this way: double_click_convert and it can´t be converted 

Why does this happens? 

My computers uses windows 10, and last week I  didn{t have this issue on Tuesday but on Thursday was different 

In my computer appear this sign 

el reproductor no admite quiza el codec ... what does it mean? 

thanks 

 

 


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reply-icon Latest Reply - 

Close Caption processing

We are using Zoom's closed captioning and want to check if we could be provided with where and how the closed captioning is processed. ie DC in SG or AU as there was no documentation regarding this.