If I get disconnected while as Host (internet connection lost), when I reconnect to the Zoom meeting, a random participant has been named as Host.  I have claimed the Host role through Host Key shared by the Owner of our group account. I am listed as an Admin on our group's account, with another person as the actual Owner of the account. During our Zoom meetings, this Owner person joins and gives talks (and is therefore too busy to do Hosting duties like muting people/keeping an eye on things which is why I do the Host duties). So I join the call as an Attendee, then "claim host" with the Host key. However if my Zoom session restarts after a connection loss, a random participant becoming Host is a huge problem because the vast majority of our users are only able to Join the call and that's about it. They are not tech-aware enough to "pass the Host Role" back to me. 

Please let me know how I can automatically get Host back (after connection loss)  if I have claimed Host by Host Key?  I also do not necessarily want to designate the Owner as co-host during the meeting, as he is usually giving a talk and I don't want interrupt him "in front of everyone" to have him pass me Host role back. 

Dear all, I am hoping that someone can help please, Our Zoom Events CSV Session (speaker) file is not uploading as per the information on this page: 

https://support.zoom.us/hc/en-us/articles/4406899365773-Entering-CSV-file-information-for-Zoom-Events

It IS in the right format and it appears to upload exactly like the Test CSV, but nothing happens. 

And before you think 'left it a bit late' we are all hit by Covid and I have been trying for the last 24 hours. 

Our conference with over 150 academic papers starts tomorrow.  I might have to put them all in by hand at this rate. 

Many thanks, if anyone can help I'd be so grateful.  Thank you. 

Megan

I have been trying to figure out how to enable language interpretation on my account for about an hour and a half I've been watching videos that give instructions and have followed the instructions only to find that the language interpretation is not an option in my account... then trying to figure out what account I need to upgrade to, and can't seem to figure it out and have come to the conclusion that it should be an option on my account... I saw something about contacting support if you don't see this option on your account, contact support to enable it, so I contacted them going around in circles on phone calls to support only to be told that my account doesn't allow calls (I have a pro account)... anyone have any idea what to do?

Здравствуйте, не могу получить доступ к учетной записи зум, я изменил пароль, а email который был привязан к учетной записи более не доступен так как он был одной организации, а я перешел работать в другую с сохранением учетной записи зум. Email изменить так же нет возможности, связаться с поддержкой не возможно( Что делать в таком случае?

For one of our users, intermittently meetings will "call" her phone and desktop app. The phone will ring but nothing shows in call history, and the desktop app will show as well. It always happens at the scheduled start time of the meeting and on the cell phone there's no "decline" option. It's almost as if it is a forced reminder. 

We DO NOT have the Call Me feature in our tenant. 

We do have Zoom Phone, but this is happening for Meetings specifically and randomly. 

I can't schedule a regular Zoom meeting that I have been scheduling for months. I set up the meeting, but when I click on "save" in order to copy the invite, it now sends me to a Google calendar page ("no event found"), and it seems Zoom wants me to use a Google address (?) rather than my registered address, which I don't want to do. I logged out, then back in, with my normal email address, but no luck. Then I went to the web portal and tried to schedule the meeting there, too. It said that I succeeded, but had the time zone listed as Vietnam, even though my account info says, correctly, I'm on the west coast of the USA. This is an important business meeting for Friday, I hope someone has advice.  Zoom's technical support page won't let me submit my issue, and nothing happens when I click on the chatbot.