My recording has been stuck for 6 hours

@KCEricLai458 if it is a local recording, it is possible the decoder it hung.  I would recommend killing the Zoom process, restarting Zoom (if not your whole computer to be safe),.  Once it is restarted, click on the 'Recorded' tab in the upper left corner of the meetings screen and try to open the recording in question.  It should restart the conversion automatically.

If this resolves your problem, please click on "Accept as Solution" below.

My recording has been stuck on 'trimming in progress' for four days. There is no option on the thumbnail to 'restore' the video, and no one is able to access the recording while trimming is in progress.  Any suggestions would be very welcome!!