I have been trying to figure out how to enable language interpretation on my account for about an hour and a half I've been watching videos that give instructions and have followed the instructions only to find that the language interpretation is not an option in my account... then trying to figure out what account I need to upgrade to, and can't seem to figure it out and have come to the conclusion that it should be an option on my account... I saw something about contacting support if you don't see this option on your account, contact support to enable it, so I contacted them going around in circles on phone calls to support only to be told that my account doesn't allow calls (I have a pro account)... anyone have any idea what to do?

Здравствуйте, не могу получить доступ к учетной записи зум, я изменил пароль, а email который был привязан к учетной записи более не доступен так как он был одной организации, а я перешел работать в другую с сохранением учетной записи зум. Email изменить так же нет возможности, связаться с поддержкой не возможно( Что делать в таком случае?

For one of our users, intermittently meetings will "call" her phone and desktop app. The phone will ring but nothing shows in call history, and the desktop app will show as well. It always happens at the scheduled start time of the meeting and on the cell phone there's no "decline" option. It's almost as if it is a forced reminder. 

We DO NOT have the Call Me feature in our tenant. 

We do have Zoom Phone, but this is happening for Meetings specifically and randomly. 

I can't schedule a regular Zoom meeting that I have been scheduling for months. I set up the meeting, but when I click on "save" in order to copy the invite, it now sends me to a Google calendar page ("no event found"), and it seems Zoom wants me to use a Google address (?) rather than my registered address, which I don't want to do. I logged out, then back in, with my normal email address, but no luck. Then I went to the web portal and tried to schedule the meeting there, too. It said that I succeeded, but had the time zone listed as Vietnam, even though my account info says, correctly, I'm on the west coast of the USA. This is an important business meeting for Friday, I hope someone has advice.  Zoom's technical support page won't let me submit my issue, and nothing happens when I click on the chatbot.

I use the meeting registration process to "take attendance" at this mandatory meeting.

People seem to have a very hard time understanding this process, but 110 people managed to do it. However, one person says they got an "invalid error" message when they input hte meeting ID.

They may have cut and pasted it from the email with spaces which caused the error.

However, let me first say, that I tell everyone to go the zoom.us. Create an account (if they do not have one), then login using the email pw combo they created.

Once in, they "join" meeting with the ID number in the email. And then follow the steps from there to get into the waiting room. [I do this because people cannot seem to click on a link and then input the zoom password. They do mot seem to know which password they are being asked to provide or something like that]

Anyway, it locked one person out, out of 110. The other weird thing was that she was able to register for the meeting, but not attend the claass. [I found her info on the Regisration Log. But not in the users log]

She also says she reigstered for the meeting and logged in on the same device [Because I know there is a very annoying tendency to block users if it does not recognize the device, even if they have the right password].

I am a little annoyed because I need to be able to rely on the attendance and not worry if someone is scamming me. In this case, I am pretty sure she is telling the truth so where did the process fail?