(I also tried to send this to technical / customer support - we'll see what happens.)

This has happened repeatedly over the last few weeks:

I am in the middle of a meeting, with maybe 15-20 attendees, and I am usually sharing a video being played via VLC.

Then all of a sudden, the whole system crashes. VLC stops playing, everything grinds to a halt, there's a funny sound from the audio track.

So I make someone else the host -
then I leave the meeting
then I quit the program
then sometimes I restart the entire system
but when I rejoin the meeting, I make myself the host

Sometimes it happens more than once in a single evening.

Also, I tried using other media players. For some reason, Elmedia player does NOT turn up in the list of options for a screen share.

But I would really like to get VLC and Zoom working together again - - I have been using them together with almost no problems for over two years now.

thank you for any help - has anybody else had an issue like this?

On a three hour meeting on Friday April 1 - this happened to me twice, once at 40:00 minutes in, then again about 40 min's after that, but thankfully not a third time.

PS: secondary questions - what OTHER media players work well with ZOOM?  (so far VLC is the best, but lately there have been these issues.)

also what is the easiest way to submit a new technical support question / ticket ?  (I can only seem to be able to piggy back on old support eMails...)

We get this call from you guys all the time. The solution is quite simple. Before adding the email address of the new user in User Management, make sure that the mailbox has already been active in your email system. You can send and test mail and check if the user is getting it and able to reply.  If yes, then that's the best time to add that email address in User Management. Ask the user to check the spam folders. Sometimes, it gets filtered and push to the spam folder. Hope this will help you all. Happy Zooming!

Regards,

King

I'm not a developer so I dont know how to post it there. 

But I highly suggest that Zoom update its picture-in-picture and make it resizeable, don't you all agree? Basically, picture-in-picture is what happens when you minimize the Zoom meeting i.e. you get a small square and are able to move it around your screen. But the problem is, the square is too small and I can't see what's going on. I suggest that the developers allow us to resize it so we can take better notes especially when the speaker is doing a screen share. This is really good for meetings that are not set in the English language.  

Dear Zoom Team,

I've been an online tutor since pre-pandemic and have recently stopped using Zoom for one reason:  lack of privacy, because the virtual background feature requires specific hardware, https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements    This is not acceptable!

During the pandemic, my students were sharing mobile phones, tablets and laptops that were available to them. And since they often sat at a table in their own private space, be it their bedroom, the living room, or on the floor in a quiet area of their home, they couldn't have a virtual background for privacy (I have to use a physical screen behind me when using Zoom).

Skype and Jitsi recognised that people didn't want their private space to be seen with the introduction of a choice of virtual backgrounds (blurring too), without the need of specific types of motherboards or graphics cards. I thought that was very thoughtful and considerate. Students (and educators too) need some basic privacy when learning (teaching) online. It is not too much to ask!

A virtual background would also benefit a whole host of organisations, where the participants to a meeting don't want to feel intruded upon in their private space, particularly in meetings where people don't know each other.
If Skype and Jitsi can provide a virtual background without requiring specific types of motherboards or graphics cards, surely Zoom can do the same.

I will not be using Zoom for my lessons and will not renew my membership till this issue has been addressed.