I have been using the feature "PowerPoint as background" for a few years and I have never had a problem in sharing my slides that way, and stopping and restarting the share with the same slide deck. Over the last month, if I stop the share and try to restart using the same slide deck, I get a message that says, "This file is in use. Enter a new name or close the file that's open in another program." 

The PowerPoint file is not open on my laptop or in any other programs, but I can't reopen it in Zoom. I would appreciate guidance in solving this issue as I love this feature and use it frequently. 

@zoom 

I would like to make a kind request to Zoom Company to make the Arabic Language Translation  (اللغة العربية) available on Zoom.

Many Native Arabs use Zoom to deliver their lectures and host their online conferences. And unfortunately, they do struggle  ALOT in utilising zoom appropriately due to langue barrier. 

This will be a great opportunity for zoom to expand as this will attract many users to utilise this platform more safely and conveniently. 

(Those users often rely on very small number of individuals  to teach them how to open the zoom , mute/unmute participants during meetings  and download recordings from the Cloud). 

Please do consider my request and I promise you, you will NOT regret it. 

Kind Regards 

I have a Logitech c920s webcam running on a Windows 11 laptop. I was using Logitech Capture software to take advantage of picture adjustments, but it's obsolete and has been replaced by LogiTune.

    Here's the problem: I can start LogiTune and see the video feed from the camera, but LogiTune shuts down or crashes when I start Zoom. If I start Zoom first and then run LogiTune, the LogiTune software says that the camera is in use with another application (i.e., Zoom).

    Is there some way to get LogiTune to work with Zoom? If no one has a solution, I'll have to go back to Logitech Capture.

Our company has some Zoom Rooms, but most employees only have meeting basic accounts.

is it possible for those ‘basic’ users to book a Zoom Room for a meeting that goes Beyond the normal 40 minutes limit? If so, how do those users make that kind of booking?

I have users that are experiencing poor audio quality when in Zoom meeting (video works just fine).  Looking at the audio network tests, the users are seeing anywhere between 20-70% receive packet loss.  I cannot figure out why this amount of packets would be dropped coming into the workstations.  Teams and GoTo meetings are perfectly clear.  

We utilize Fortigates running 7.2.4 and have created policies that are not performing app control, deep inspection, etc.  We also have Cloud Genix SD-WAN devices running 6.0.1 and I have created a policy forcing all Zoom traffic out a single connection. We still receive the 20-70% packet loss and it appears to be only when using Zoom meetings.  

Has anyone else experienced similar issues?  Any help/suggestions would be great. 

I recorded my first meeting and cannot find it anywhere. The meeting was scheduled by another user and I joined her link. I pushed the record on my side but thought the recording would be saved on her end since she scheduled the meeting. Anyhow, I have checked for the recording and nothing exists. This meeting took place 6 days ago. Please advise on how I can retrieve it. It's very important.