Hello, ever since updated to Zoom workspace, my video settings don't show the options for @virtual background, filters, blur background or touch up appearance. I am using an Asus Aspire 5 and have the Zoom Workspace Pro plan. I had full use of these settings before the update. Any help would be really appreciated.  

Thank you, Sharon 

Hey guys, I’m trying to streamline my communication and support for my dropshipping store using Zoom, but I’m running into some issues. I want to offer live consultations or support calls for my customers, but I’m not sure how to integrate Zoom with my store (using Sellvia) or if it’s even worth it. Anyone here using Zoom for customer service or product consultations? How do you set it up, and does it actually help with sales or customer satisfaction? Would love to hear your experiences!

I’ve been looking into ways to automate customer support for my ecommerce store using Zoom and integrating it with Sellvia, my order fulfillment platform. The goal is to provide real-time, personalized assistance to customers by scheduling Zoom calls automatically based on their order status or any issues they may encounter.

Has anyone here worked on integrating Zoom’s API with third-party ecommerce systems, particularly for order management and support? I’m specifically interested in automating customer meeting scheduling, syncing order updates, and using Zoom’s API to streamline the support process.

Not sure where the suggestion box is, or whether this is the right place to bring this up, but--

It would be great if Zoom could add the ability for an individual user to set a logo or virtual foreground while on camera, regardless of the user's chosen background. Like a foreground layer or some such. This way, I could have my team's logo displayed in the corner of my screen and still keep my background of choice, be it Blur, Natural or Virtual background. 

Thanks for your consideration!

I hosted a meeting, and it ended due to a timeout. The participants' iPhones also timed out, but even though it should have ended, their Apple Watches were unable to disconnect the old session, leaving the meeting running. I started a new meeting, invited everyone, and when everyone finished, the new session disappeared, but the old session remained. I tried various methods suggested by a search, such as force-quitting, restarting, and uninstalling and reinstalling, but nothing worked. I'd like to end the session on my Apple Watch. Do you have any suggestions?

After downloading the Zoom Workspace on my Acer laptop, I no longer have the Virtual background, filters and touch up appearance options in the video settings. I have the Zoom Workplace Pro plan.  Any help is appreciated. I have not been able to get any help from Zoom support. 

Thank you, Sharon