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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Problem when using original sound with bluetooth

6.6.0.33360Galaxy S23+ SM-S916UOneUI 8Android version 16 When I join a meeting, I am able to use "Original Sound for Musicians" but if I use it with a bluetooth device (Logitech Zone Wireless 2) then I sound like a chipmunk to everyone in the meeting... Show more

6.6.0.33360

Galaxy S23+ SM-S916U

OneUI 8

Android version 16

 

When I join a meeting, I am able to use "Original Sound for Musicians" but if I use it with a bluetooth device (Logitech Zone Wireless 2) then I sound like a chipmunk to everyone in the meeting. If I turn off bluetooth or Original Sound, then I sound fine.

 

One of my colleagues who also uses an Android has the same issue.


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Resolved! Zoom VDI Media Synchronization Problems: Mac-to-Windows 365 Cloud PC Configuration

Problem StatementWe're experiencing media desynchronization when conducting Zoom meetings through a Windows 365 Cloud PC environment accessed from Mac endpoints. The primary symptom is audio-video timing misalignment during video conferences, suggest... Show more

Problem Statement

We're experiencing media desynchronization when conducting Zoom meetings through a Windows 365 Cloud PC environment accessed from Mac endpoints. The primary symptom is audio-video timing misalignment during video conferences, suggesting potential issues with media processing pipeline optimization.

Technical Configuration

  • Client Hardware: Mac Mini (macOS Sonoma 14.5/14.6 & 15)
  • Virtual Environment: Windows 365 Cloud PC with Zoom VDI client
  • Zoom Architecture:
    • Zoom VDI Client (Windows 365 cloud PC)
    • Zoom VDI Plugin for Mac (local endpoint)
  • Network Infrastructure: Consistent high-bandwidth connection verified
  • Software Versions: Latest software releases of both VDI components

Symptom Analysis

  • Primary Issue: Persistent audio-video desynchronization with noticeable camera feed latency
  • Secondary Effects: Intermittent echo artifacts requiring session restart
  • Configuration Impact: Mac-side Zoom adjustments yield no improvement
  • Plugin Effectiveness: No observable performance differential with/without VDI plugin
  • Comparative Baseline: Identical Windows 11 endpoint configurations operate without synchronization issues

Technical Investigation Areas

1. Plugin Integration Verification

  • What diagnostic methods can confirm successful VDI plugin initialization and client-server handshake?
  • Which logging mechanisms or system indicators validate media redirection engagement?

2. Mac Plugin Capability Assessment

  • Does the current Mac VDI plugin implement equivalent media optimization compared to Windows counterparts?
  • What is the media processing architecture—hardware acceleration vs. software fallback rendering?

3. Platform-Specific Constraints

  • Are there documented macOS compatibility issues affecting VDI plugin performance?
  • What is Zoom's development timeline for achieving feature parity between Mac and Windows VDI implementations?

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Changing Default Recording Folder

Can anyone help with how to change your default download folder for recorded Zoom sessions? The info online is either old or wrong; they've led to dead ends. Thanks in advance.

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ReCAPTCHA error on Chromebook that only allows approved sites.

I have my kids' Chromebooks set up to only allow approved sites. When they try to join a zoom meeting, they are getting a reCAPTCHA error. ("You failed the reCAPTCHA verification") If I change the setting to allow all sites, they can join. I've tried... Show more

I have my kids' Chromebooks set up to only allow approved sites. When they try to join a zoom meeting, they are getting a reCAPTCHA error. ("You failed the reCAPTCHA verification") If I change the setting to allow all sites, they can join. I've tried on two different devices with 2 different google accounts. Is there a site I can allow that will enable reCAPTCHA validation without removing the filtering I have set up on google Family Link?  This was not an issue last spring; we just encountered it at the beginning of this school year. 


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Zoom Stealing Keyboard Focus for Keyboard Shortcuts

I have been using Zoom professionally for about half a decade now and I love it.I am a professional technical consultant and show control programmer for theatre, dance, art installations, and remote performance.The software I use is called Isadora an... Show more

I have been using Zoom professionally for about half a decade now and I love it.

I am a professional technical consultant and show control programmer for theatre, dance, art installations, and remote performance.

The software I use is called Isadora and two very important keyboard shortcuts are Cmd+3 and Cmd+4. Without them, I can only work at one tenth the speed I normally do.

 

I use Zoom to meet remotely with clients, I have them screenshare, then I request remote control so I can work on their Isadora files in-situ (with their hardware, media, the real production computer, etc). 

 

My problem is that sometimes I can use the keyboard shortcuts in Isadora sometimes, but occasionally, (and I cannot for the life of me figure out why), Zoom starts stealing the keyboard focus and eating the critical keyboard shortcuts Cmd+3 and Cmd+4, leaving me completely unable to work remotely.

 

Instead, Cmd+3 does nothing and Cmd+4 brings up this "Scale your business" ad: Screen Shot 2025-11-23 at 8.21.20 AM.png - Google Drive

 

Other keyboard shortcuts like copy and paste still work in Isadora, and system keyboard shortcuts like taking a screenshot on their computer (Cmd+Shift+3 and Cmd+Shift+4) still work.

 

I have tried going into Zoom > Settings > Keyboard shortcuts and have removed every single keyboard shortcut that I'm allowed to. I do not have, and have never had, any global keyboard shortcuts enabled.

 

Unfortunately it seems that the offending keyboard shortcut is not one that I can change or clear. It seems to be Zoom > Settings > Keyboard shortcuts > General > Move to specific tabScreen Shot 2025-11-23 at 8.22.35 AM.png - Google Drive 

 

This Zoom behavior was so disruptive to my workflow that I needed to stop working on a critical file with a paying client mid work-session last night for a presentation he's doing on Monday because it was not feasible for me to sit there and ask him to press the keyboard shortcuts I needed every 5-10 seconds for hours (which is what I would have needed to do in order to work effectively).

 

The only way I can currently see in order to preserve my workflow is to pay €250/year for TeamViewer or something similar and have that running at the same time as Zoom whenever I'm working. Is there a different way to stop zoom from bringing up this infuriating ad when I press this keyboard shortcut? Perhaps Zoom could make it possible for the user to disable this particular keyboard shortcut, (like one can with many other Zoom keyboard shortcuts), that I never want to use so that I don't have to pay for another software just so I can use two critical keyboard shortcuts?

This is driving me up a wall and, as I said, has been hamstringing my ability to work on projects professionally using Zoom.


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Guest given permission to record - where is the file?

I recently attended a Zoom call hosted by someone else. I joined as a guest, and didn't have my own Zoom account at the time/wasn't logged in. I requested permission to record the call, which the host granted, and the recording icon was present throu... Show more

I recently attended a Zoom call hosted by someone else. I joined as a guest, and didn't have my own Zoom account at the time/wasn't logged in.

 

I requested permission to record the call, which the host granted, and the recording icon was present throughout the call.

 

After the call ended, the host does not recall seeing the video converting message, and cannot find the recording locally/in the cloud. Likewise, I cannot find the recording locally, and as I say, wasn't logged in/didn't even have an account at that time.

What has become of the recording, and how can we access it?

Many thanks in advance!


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Debian client randomly starts by itself

I use the latest Debian version (5.7.6) of the Zoom client on Ubuntu 20.04. At seemingly random times (but about once or twice every day), the Zoom application starts by itself without any intervention on my part. This happens while the application w... Show more

I use the latest Debian version (5.7.6) of the Zoom client on Ubuntu 20.04. At seemingly random times (but about once or twice every day), the Zoom application starts by itself without any intervention on my part. This happens while the application was previously shut down (i.e. not just minimized). This has been happening ever since I used Zoom on Linux, in all versions of the client, three different computers and at least two versions of Ubuntu (18.04 and 20.04).

 

I tried searching whether some cron job or something else would cause Zoom to start, but did not find anything. The last time Zoom started by itself, I used htop to see what its parent process was (see attached screenshot), but did not get very far (parent process is /sbin/init).

 

My two questions are:

 

  1. Could you explain what is starting Zoom?
  2. Could you tell me how to stop it from doing this?

Best,

Sylvain


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Switching Accounts no longer works

I have two Zoom accounts I log into and switch between. One is work, the other is personal - they have different avatar images so I can tell them apart. If someone from my company and I are logging into the same meeting that someone ELSE sent the lin... Show more

I have two Zoom accounts I log into and switch between.  One is work, the other is personal - they have different avatar images so I can tell them apart.  If someone from my company and I are logging into the same meeting that someone ELSE sent the link for, I have to log in through my personal account so that my colleague and I are using different accounts to enter the meeting to avoid connectivity issues.  I used to be able to simply "switch accounts" to the one I needed to use without needing to fully log out and then back in.  Now, regardless of which account I appear to have switched to via the computer app, when I initiate the Zoom, I enter the meeting under my work account.  Interestingly, if I'm in the waiting room, my avatar shows me as entering via my personal account, but once I'm actually IN the meeting, I'm in as my work account.  All other functions switch appropriately when I switch accounts without actually logging out.  It's just when I try to enter a meeting.  This only began about 2 weeks ago.  It was working find before that.  This issue seems to have started at about the same time that the ability to message someone directly - regardless of the settings - stopped working as well.  


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Resolved! Help please!!!

Where do I find the Video Effects button so I can turn it off!!!

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Resolved! Multiple device sign on

I'm techno challenged and very basic. I teach quilting and occasionally do zoom classes. Previously, I used my laptop with document camera for one area, but then I had to join from my iPhone camera which was positioned over my sewing machine in anoth... Show more

I'm techno challenged and very basic.  I teach quilting and occasionally do zoom classes.  Previously, I used my laptop with document camera for one area, but then I had to join from my iPhone camera which was positioned over my sewing machine in another part of the room.  It worked fine.  Recently, I was doing a class, and when I went to sign in from the iPhone camera, I was knocked out of the meeting and couldn't get back in on my computer, and had to try to finish the class holding the iPhone in my hand while trying to sew.  I guess something has changed.  I did look up and follow the instructions in the settings - changing to allowing up to 3 devices, but it says of the same type.  I need a computer for my dox camera and then my phone for over the sewing machine at the same time.  I do not have a young person available to help me.

Can someone please help me - in plain, old people language??  LOL. It's probably something super simple that I don't understand.


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