Zoom meeting won't launch after app crashed

[Onlineteacher1]

Lately it has happened a few times that while being in a meeting, the app had an error and crashed, the issue being afterwards it was impossible to start a meeting again. I tried to solve it by updating the app, restarting my computer, de-installing the app and installing it again, of which the latter worked so far.
But this morning it didn't work, and I suspect the problem is that after crashing the app still thinks to be in a meeting, which seems to make it impossible to start a meeting again. I also tried stopping the meetings from my 'task manager', but that also didn't work today.
Does anyone have ideas on what might cause this problem and more importantly, what I can do to solve it?

Many thanks!

[CarlaA]

Hi @Onlineteacher1, thank you for posting to the Zoom Community!

Please update your app to the latest version (6.4.0) and let me know if that resolves your issue. Thank you!

[Onlineteacher1]

Hi @CarlaA,

Updating the app was the first thing I did, but unfortunately that hasn't helped solving the issue...

[CarlaA]

Hi @Onlineteacher1 can you confirm that you are currently on the latest update (version 6.4.0)?

[Onlineteacher1]

 @CarlaA yes, that's what I was trying to say with my previous reply. The first thing I did was making sure I was using the last version of Zoom and I'm currently using the stated version.

[CarlaA]

Thank you for confirming! Can you also try the steps outlined in this article? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062684