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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

NDI WEBCAM APP Intermittent Video With Zoom Room

All systems running current Zoom Room and NDI VersionsOver 30 Zoom rooms deployed. Custom PC with 4 NDI Cams using the NDI Webcam app and Zoom Room. 90% of the time the Four webcam feeds will work just fine. Then when a user walks into the room to us... Show more

 

All systems running current Zoom Room and NDI Versions


Over 30 Zoom rooms deployed. Custom PC with 4 NDI Cams using the NDI Webcam app and Zoom Room. 90%  of the time the Four webcam feeds will work just fine. Then when a user walks into the room to use the zoom room system all of a sudden they start the call and get blank video on all 4 NDI Webcam feeds while using multicam.

 

 

 

very frustrating. 

interested in using the beta NDI but need to be added to the beta group. That way I can bypass the NDI Webcam app


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Hearing audio from muted participant

During a weekly 3-hour meeting, the participant list shows that all participants are muted. Nevertheless, we can hear when one particular participant clears his throat. This happens week after week. The mute icon on the participant list shows that he... Show more

During a weekly 3-hour meeting, the participant list shows that all participants are muted. Nevertheless, we can hear when one particular participant clears his throat.  This happens week after week. The mute icon on the participant list shows that he's muted and doesn't change when we hear him clear his throat. This has gotten very annoying since it happens  every few minutes for three hours every week.

 

What's going on? How can we suppress this audio?

 

 


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Zoom automatically split the recording in 4 parts. Why?

Hi there,

I recorded a Zoom meeting, and for the first time ever Zoom recorded it in parts.

This never happened before. Does anyone know why?

And how I can avoid this/make sure it does not happen again?

 

Thank you!

Regards
Laura

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Need the recording of my court case

Hi Iv been advised I before from a customer service member a couple of months ago that zoom are able to send me the recording of my divorce court case in September of 2022. I need this recording of this court case for evidence, as the judge that was ... Show more

Hi 

Iv been advised I before from a customer service member a couple of months ago that zoom are able to send me the recording of my divorce court case in September of 2022. I need this recording of this court case for evidence, as the judge that was sitting this hearing. With out a doubt was racist during the hearing. I need this recording so much to provide it as evidence for contempt of court.

I keep trying to contact them again. Tho some how I've been unsuccessful to be able to talk with a human rather than Zoe the robot. Please can any1 provide a answer or a link I can use to speak to a human in customer service 🙏 😊 

Thank you so much 


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Please fix auto-resizing of Zoom window when chat or participants is opened/closed.

When I am on a Zoom call I have it set up on half of my screen. Whenever I open or close chat in a meeting the zoom window resizes and changes position. When chat is opened, instead of resizing the elements within the zoom window to create room for t... Show more

When I am on a Zoom call I have it set up on half of my screen. Whenever I open or close chat in a meeting the zoom window resizes and changes position. When chat is opened, instead of resizing the elements within the zoom window to create room for the chat window, the entire Zoom window resizes, adding on the width to display the chat. When chat is closed, the Zoom window resizes to the original size, but it's screen positioning is shifted left. Fix: Do not change the window size when chat is opened.

 

Zoom window sized to half of the screen: 

Zoom1.png

When chat is opened, Zoom window width increases to fit chat.  

Zoom2.png

When chat is closed, Zoom window width returns to original width, but stays aligned to where it expanded to the left.

zoom3.png

 

Edit: Same experience with participants. 


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Retrieving registration data from rescheduled Zoom webinar

I was editing the description of a Zoom webinar series, and somehow it rescheduled some of the instances to create a regular series (i.e. first Thurs of the month) instead of the dates I can previously selected. Hundreds of registrants received an au... Show more

I was editing the description of a Zoom webinar series, and somehow it rescheduled some of the instances to create a regular series (i.e. first Thurs of the month) instead of the dates I can previously selected. Hundreds of registrants received an automatic email that the webinar had been rescheduled, and were unregistered for the webinar. When I updated the dates back to the original, all the registration data seems to have been lost.

 

How can I retrieve the previous registration data from the rescheduled webinars? 


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HOST

WHEN A ZOOM MEETING IS CREATED THROUGH MY GOOGLE CALENDAR INVITES AND I GO TO START THE MEETING, IT DOES NOT SEE ME AS THE HOST. THE MEETING SHOWS UP AND SAYS IT IS WAITING FOR THE HOST TO START THE MEETING. I AM THE HOST AND I CREATED THE MEETING, S... Show more

WHEN A ZOOM MEETING IS CREATED THROUGH MY GOOGLE CALENDAR INVITES AND I GO TO START THE MEETING, IT DOES NOT SEE ME AS THE HOST. THE MEETING SHOWS UP AND SAYS IT IS WAITING FOR THE HOST TO START THE MEETING.  I AM THE HOST AND I CREATED THE MEETING, SO WHY IS THIS HAPPENING?WHAT DO I NEED TO DO?

 


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Resolved! Adding Presenter to Zoom Meeting

We have a Zoom meeting scheduled through our Your Membership platform. Both paying and free participants must register on the platform to receive the Zoom Link. How can the presenters get the link? No cohosts were added when the meeting was created a... Show more

We have a Zoom meeting scheduled through our Your Membership platform. Both paying and free participants must register on the platform to receive the Zoom Link. How can the presenters get the link? No cohosts were added when the meeting was created and participants have already signed up. WHen I try to add cohosts, a message pops up indicating that it cannot be added.


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My attendance report for a free account.

I've been attending AA meetings via zoom since Covid started. I have a free account. Is there a way to get a list of all the ones I've joined?

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Leave meeting to join meeting message

HELP. I keep getting the message "You will have to leave this meeting to join the new meeting". It doesn't matter what I do - uninstall, reinstall, switch off computer - left overnight, every variation I can think of I still get this message as if I ... Show more

HELP. I keep getting the message "You will have to leave this meeting to join the new meeting". It doesn't matter what I do - uninstall, reinstall, switch off computer - left overnight, every variation I can think of I still get this message as if I am in a meeting which I'm not and that I need to join a new one. 

 

Two questions:

- Does anyone have a solution who is familiar with this problem ? 

- The Zoom help bot doesn't have the answer, is there a way to contact a Zoom support human being ? 

 

Thanks 

 


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