I'm about to turn on SSO for zoom meetings with Auth0 and have everything working, including registration. However we often have guests at our meetings and need to register 20-30 guests each week. We'd much rather make them authentication exceptions instead of temporary users in our Auth0 database. 

I can add them one at a time, but this does not scale well. Is there a way to populate this list from a guest registration form or using an API that pulls tagged contacts from my Hubspot CRM?

I had a series of four previous weekly meetings. I tried to add a fifth meeting to the series, but it was given a different meeting ID. I wanted to keep the same meeting ID. I tried to delete the upcoming meeting occurrence, but the entire series disappeared. The new meeting was in my Deleted Meetings list, but the four previous meetings were not. How can I get them back? And can I extend a series of meetings and keep the same meeting ID? Fortunately, the old meeting link still seems to work, so participants and I (the host) should be able to join the upcoming meeting using the old meeting link.

(I also tried to send this to technical / customer support - we'll see what happens.)

This has happened repeatedly over the last few weeks:

I am in the middle of a meeting, with maybe 15-20 attendees, and I am usually sharing a video being played via VLC.

Then all of a sudden, the whole system crashes. VLC stops playing, everything grinds to a halt, there's a funny sound from the audio track.

So I make someone else the host -
then I leave the meeting
then I quit the program
then sometimes I restart the entire system
but when I rejoin the meeting, I make myself the host

Sometimes it happens more than once in a single evening.

Also, I tried using other media players. For some reason, Elmedia player does NOT turn up in the list of options for a screen share.

But I would really like to get VLC and Zoom working together again - - I have been using them together with almost no problems for over two years now.

thank you for any help - has anybody else had an issue like this?

On a three hour meeting on Friday April 1 - this happened to me twice, once at 40:00 minutes in, then again about 40 min's after that, but thankfully not a third time.

PS: secondary questions - what OTHER media players work well with ZOOM?  (so far VLC is the best, but lately there have been these issues.)

also what is the easiest way to submit a new technical support question / ticket ?  (I can only seem to be able to piggy back on old support eMails...)

We get this call from you guys all the time. The solution is quite simple. Before adding the email address of the new user in User Management, make sure that the mailbox has already been active in your email system. You can send and test mail and check if the user is getting it and able to reply.  If yes, then that's the best time to add that email address in User Management. Ask the user to check the spam folders. Sometimes, it gets filtered and push to the spam folder. Hope this will help you all. Happy Zooming!

Regards,

King