cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Tracking receipts for emails sent by zoom.

Kaycey2019
Newcomer
Newcomer

A meeting registrant insists that he couldn't join a meeting because zoom never sent him a registration approval email (the email that contains the meeting join link, id and passcode), and he is asking for proof that zoom sent one to his email address. Where can I find email tracking receipts of zoom emails to meeting registrants?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Sorry, @Kaycey2019.  Zoom sends emails but I don’t think Zoom tracks them nor keeps records of sending them. You might check the user’s email address against what was entered in the Registration by getting a copy of the Registration Report. 


Ray -- check out the GoodClix website or the Z-SPAN website.