After spending quite a bit of time trying to get an improvement idea across to Zoom's technical team, I again seem to be unable to get a response.
Your technical support services are clearly underfunded by Zoom.
While your staff are polite and helpful to the best of their abilities, they are limited by the structure of your company.
It has been my pleasure to host and co-host many Zoom meetings over the past two and a half years.
In the past, there were as many as 184 people at one time, now there are about 80 people.
In your system, the guest speaker, who speaks for about 30 minutes, has to be dragged to position one by the person (some don't even know how to do this). After the speaker talks, the people are asked to raise their hands to share back.
Many people raise their hands before the speaker finishes. Once one hand is raised, the screens are frozen in place and cannot be moved.
Will the individual who raised their hand also appear before the main speaker? Multiple hands raised move the main speaker further out of the way in each case.
This also means people on smaller devices can not even see the speaker anymore.???
My advice to Zoom which was already given some time ago and NOT! listened to is:
1. Have the facility to pin the speaker in small size i.e. the same as the 25 frames one sees on a laptop. Being pinned in 1st place is what we want! as they are the main focus of any and all meetings. If the raised hand sharers appear AFTER the main speaker and Not! before as they currently do this would go a long way to help.
2. If you were to include an enable and disable raise hand function the host could then turn on allowing raised hands at the CORRECT! timing.
Thanks for any help and hope someone can improve the current mess.
Please do not suggest that we pay money for any webinar products as our meetings are charitably given. Also do not please repeat that I can spotlight people as that also does not work as the spotlighted individual takes over most of the screen and many of our visitors then have no idea how to return to gallery view. It would then become a mess.
Thanks again in Advance

I just bought the Shure MV88+ to use for remote viewing / recording of a rehearsal via Zoom, but I can't get Zoom to send audio from this device in stereo, despite double checking all the settings.  

I have a Pro plan and have enabled stereo audio in the user meeting settings, and also globally under the admin settings.

The MV88+ microphone records in stereo on iOS and Android, and is also supported for recording in stereo on PC and Mac.  It looks like a USB input device with 2 channels of input and output, in 16 or 24 bit, and sampling rates of 44.1 or 48 kHz.  A test recording on the Mac in Audacity confirms the stereo signal is good.  You can actually connect a pair of headphones to a jack on the back of the microphone and monitor the mic itself, and any audio from the PC / Mac that is routed to the Shure MV88+.

Using the Shure MOTIV app, I've configured the MV88+ to the following specifications: +25 dB gain, stereo pickup (120º), light compression, and 75Hz high-pass.

In the Zoom app, I've set the following:

Original sound for musicians

- [x] High Fidelity music mode

- [  ] Echo cancellation

- [x] Stereo audio

After the meeting starts, I select the MV88+ mic as the input, then click the "Original Sound" button in the top left corner of the screen.  (FYI, Zoom **changed** a default setting in November 2022 so you have to enable original sound every time you start a meeting or even when changing microphones.)

After doing all this, I join the meeting from another computer and listen to the audio.  The received audio still sounds mono.  

My test signal is some classical choral music played through a hi-fi stereo receiver.  The speakers are Klipsch RP-600M and I've boosted the midrange (1-8 kHz) to help bring out the voices some more.  The MV88+ microphone is set up on a table about 4 feet away, pointing at the receiver with the speakers on either side, with the volume turned up fairly high (~75dB SPL).  Zoom shows a strong signal on the microphone icon from the host Mac.  The guest Mac is with me on the other side of the house.  I've checked it with wired USB headphones and also AirPods Pro.  There's just no stereo spread to the sound; it's clearly mono.

I honestly think this is a Zoom bug.  

Has anyone else tried a stereo USB microphone like the AKG Lyra or other products with Zoom meetings?

One person can't join my zoom room. It gets stuck with it saying 'joining' on my end and the loading circle doesn't progress on her end.

Other people can join my zoom room, and she can join other people's zoom rooms, so it doesn't appear to be a connectivity issue.

Any solutions?

I noticed that sometimes while being in a call and moving cursor on my desktop it starts to partially get covered in black squares unitl it gets completely black with only icons remaining - is this something that just happens? After restarting laptop ot goes back to normal.

Hi All,

I have an issue in that when I send a Zoom link in advance, and then at the due time start the meeting, invited attendees see the message that I am in another meeting when I am not. They cannot get into the meeting unless I send the link from inside the meeting. It's causing me big problems! Knowledgeable suggestions about how to address this issue would be very welcome and much appreciated!

Can I add a message to the Webinar banner that tells the user to call me for the password when they connect to the meeting?  My organization is going to password protect a weekly Webinar. We have announced the new password requirement but I know that people will be confused. I would like to help them when they attach to the Webinar and are asked for the password. Thanks in advance for your help or ideas.