Hi, 

Sometimes, when zoom is launched or when someone  shares their screen on zoom, my computer monitor flickers, white/grey colours most affected. It doesn't happen when I share my screen. 

Even when I quit the zoom app, the flickering will stay, sometimes for a few days before it eventually dies down and completely stops. The flicker will even occur if I disconnect my laptop (so that there are no inputs into the monitor).

The problem doesn't happen often but when it does it drive me nuts as it's really uncomfortable for the eyes. 

I've tried replacing my monitor under warranty and I still have the same issue. The monitor is connected to a MacBook Air (M1, 2020). I've also tried:

• Turning the monitor on and off
• Using a different cable
• Using a different laptop
• Changing the setting on my Mac (colour profile, True Tone, Resolution, Refresh Rate = 60Htz)

Please help!

Thanks!

A 2 reprises le lancement de l'enregistrement d'une réunion à 9 participants est impossible.

Dès que l'enregistrement est lancé, la réunion se fige, les micros et vidéos également. Tous les participants , y compris moi même , animatrice, sortent de la salle brusquement.

Avec un abonnement pro qui plus est. Je n'ai trouvé aucune solution à ce jour.

Merci

Hi,

I am an IT Consultant and have a client with an older iPad 3 Wifi model. I have opened a ticket with Zoom support for this as well, but maybe this will be faster. The iPad is 32bit and no longer getting updates. It currently has a 5.6.x or 5.8.x version (I think) installed. It should be able to run up to version 5.11.3 (4067) I believe based on the release notes. However, the App Store seems to only be offering 5.12.x versions which are too new and won't install on this model Is it possible to get a link to the App Store to download the 5.6.11 (4067) version?

Currently the user can not join meetings as the version installed is no longer allowed to join meetings, however, I assume if I can get 5.11.3 (4067) installed, it would be able to join meetings.

I know that it is possible to download installers for older MacOS versions from the App Store, but not sure about iOS apps. I mostly support Windows and Android, so not very familiar with iOS or MacOS (though MacOS isn't dependant on the App Store thankfully).

Any assistance is greatly appreciated.

Thanks in advance,
Daniel

Hello,
I have a paid account, and a free account. I made a mistake sending the invitation to a meeting with my free account. As the number of people involved is important, I would like to avoid sending a new invitation from my paid account: is it possible to transfer the invitation from my free account to my pro account, in order to benefit from the advantages of the paid account (no time limit in particular).
Thank you in advance for your feedback

Zoom triggers updates when joining or starting a call. There is an unnecessary delay in joining the meetings as a result of this.  Would it be possible to trigger these updates while disconnecting from the call? You can also ask the user for their consent before triggering an update. possibly an option to postpone the upgrade a fixed number of times.  like 1 or 2 hours, for a max of 3 times.