Hello,

I've hit an issue since upgrading to Zoom 5.10.4 (or it appears) that rebooting nor removing and re-installing Zoom fixed.

Historically, I could set my System Audio out to my "Headphones - Built-in Audio" and my Mic to "Headset Microphone - Built-in Audio" and leave Zoom at "System Settings" for both and it would just work.
After a recent upgrade, the "Headset Microphone - Build-in Audio" doesn't work or will work briefly if I set Zoom to use another Mic input setting and flip back to "System Setting". The weird thing is I can see the volume bar for what's being picked up by my headset Mic move as I talk in the Setting -> Sound in Ubuntu, but in the "Test Audio in Zoom it will quit and the input volume bar will show absolutely nothing. Switching to another device and back tends to resolve this for about 5 seconds.

I also noticed under the Zoom audio settings, my "Headset Microphone - Build-in Audio" no long appears in the "Select Mic" option dropdown, nor does the "Headphones - Built-in Audio" appear in the Speaker selection drop down although *both* appear in the Ubuntu audio selections list. If I plug in my USB Webcam I can see that show up in both my Ubuntu sound settings and Zoom as a mic input, and the same holds true for my USB Speakers.

I can't figure out where this issue is coming from so I can't resolve it, and it's extremely annoying not being able to use my headset to chat in Zoom sessions, anyone have any ideas/solutions?

Our organization has a Pro account, and multiple account users. The  issue we have is when 1 user wants to use the account, the verification code is emailed to the main account email for authentication, which os another user - who may not be available at the time to share the code. Anyway around this? 

Hi, I own an account, there are 3 other regular users under me. I scheduled a meeting under each user whose recording is saved in the cloud. I want to prevent these users from accessing the recording cloud, and only me as the owner will have access to the recordings. How can this be defined?
Thanks

Salut la famille,

J'ai organisé un webinaire en début de semaine seulement, par inadvertance, pendant le webinaire j'ai cliqué sur arrêter l'enregistrement  

Y a-t-il possibilité de récupérer tout mon webinaire en vidéo?

Si oui comment?

Merci pour votre aide

I have been losing zoom webinars before they are scheduled to begin.  I may be incorrectly using the practice session.  I need to establish the webinar a couple of months before it is scheduled so I can get the access information out to the invited users.  Can I access it before the scheduled date, of should I leave it alone until actual start time. 

We have a paid account for a non profit group. I am the account owner. We have a regularly scheduled meeting each week. How do i make it so one of our Users ( without a license) who is an admin, have the ability to open the room and assume the host duties upon entering?

thanks in advance

Hi, I recorded a speaker presentation for an event and when I downloaded it to my computer, the speaker is not showing in the frame, just her slides. I went back into Zoom but the recording is not showing in there anywhere. Any idea how I can bring her back into the recorded view?