Hello, 

During my Zoom meetings, my microphone will be detected successfully at the beginning (I use an external headset that I plug into the audio jack). I have been using it for several months now with no problems, but within the last week during meetings, it will randomly not detect my microphone after others speak during the meeting (it will not change my microphone settings or show me as muted). I will have to literally switch from external microphone to same as system then back to external microphone during the meeting and it will detect me for some time. It will randomly not detect my audio randomly again during the meeting, usually after someone else talks. 

I have Windows 10 Enterprise and I do have automatic updates that occur, but this is greatly affecting my ability to lead meetings and I had to call in the past few times, which as been frustrating.   

Can anyone help me understand why my profile "Matt" in a zoom meeting today was unable to receive or transmit audio? I was taking a zoom i was not hosting and using my Android.

I know there are a lot of technical things going on and i'm sure it was just a glitch.  The zoom server wouldn't allow me to upload a screenshot which is well below 5MB.

Thanks,

Matthew Thomas Chapman

Founder of growingupgudiepup.org and Manager at the Movement

I recently upgraded my pc motherboard, processor and memory.

It began randomly restarting. I narrowed it down to Zoom.

I changed OS. (Win 10 to 11) Still had the problem.

I changed cameras. Still had the problem.

I changed various video settings. No change.

I changed video cards. No change.

I tested the ram - it was fine.

Then I noticed that the restart happened when I turned on "blur" background.

I've tried other virtual backgrounds and they also cause a restart. Sometimes it happens within seconds, sometimes takes a minute or two.

I looked at these forums but did not see any posts related to this problem - so here you go.

Please fix this Zoom.