Greetings,

Are you able to export an attendance report from a non-academic Zoom account? When my colleagues and I have attempted to do so, we only see Registration Report, Poll Report, and Survey Report options. However, we need to track actual meeting attendance instead of registration. If someone has any solutions, please let me know. Thank you!

VB 

As you can see on the attached image,

(1) names containing Unicode (emojis) are not displayed correctly in the participants list.

Same person that does not display correctly in (2) is fine in the rename dialog box (3) and on main screen (4).

This was not the case in January, but started to happen over the spring.

Any idea ?

When using a bluetooth headset on an android, the sound is very bad. This is due to the fact that Zoom on Android uses a voice codec, this is due to the need to use a microphone during conferences.
Is it possible to make a choice of codec in the application settings for audio transmission, and if not a voice codec is selected, but for example SBC - so that, for example, the device's microphone is used?

After a meeting has started, my microphone will randomly become unresponsive.  I need to choose a different mic, then rechoose the onboard microphone.  Then it starts working again.  This may happen 3 or 4 times in a 45 minute meeting.

I am using original sound, but it happens whether it's turned on or off.

I'm on an HP Envy laptop.

If I get disconnected while as Host (internet connection lost), when I reconnect to the Zoom meeting, a random participant has been named as Host.  I have claimed the Host role through Host Key shared by the Owner of our group account. I am listed as an Admin on our group's account, with another person as the actual Owner of the account. During our Zoom meetings, this Owner person joins and gives talks (and is therefore too busy to do Hosting duties like muting people/keeping an eye on things which is why I do the Host duties). So I join the call as an Attendee, then "claim host" with the Host key. However if my Zoom session restarts after a connection loss, a random participant becoming Host is a huge problem because the vast majority of our users are only able to Join the call and that's about it. They are not tech-aware enough to "pass the Host Role" back to me. 

Please let me know how I can automatically get Host back (after connection loss)  if I have claimed Host by Host Key?  I also do not necessarily want to designate the Owner as co-host during the meeting, as he is usually giving a talk and I don't want interrupt him "in front of everyone" to have him pass me Host role back. 

Dear all, I am hoping that someone can help please, Our Zoom Events CSV Session (speaker) file is not uploading as per the information on this page: 

https://support.zoom.us/hc/en-us/articles/4406899365773-Entering-CSV-file-information-for-Zoom-Events

It IS in the right format and it appears to upload exactly like the Test CSV, but nothing happens. 

And before you think 'left it a bit late' we are all hit by Covid and I have been trying for the last 24 hours. 

Our conference with over 150 academic papers starts tomorrow.  I might have to put them all in by hand at this rate. 

Many thanks, if anyone can help I'd be so grateful.  Thank you. 

Megan

I have been trying to figure out how to enable language interpretation on my account for about an hour and a half I've been watching videos that give instructions and have followed the instructions only to find that the language interpretation is not an option in my account... then trying to figure out what account I need to upgrade to, and can't seem to figure it out and have come to the conclusion that it should be an option on my account... I saw something about contacting support if you don't see this option on your account, contact support to enable it, so I contacted them going around in circles on phone calls to support only to be told that my account doesn't allow calls (I have a pro account)... anyone have any idea what to do?