Every time I try to set a virtual background on my android app I get a error saying an error occurred. I have a new Samsung android device with android OS 14 on it and I am on the latest version available on Play Store that is 6.2.5.25145. I tried getting it work on other devices but faced the same issue on those devices also. I tried to see if this error is in new version so installed the older version i could find the oldest version being 5.17.10 but the background issue was on this version also. I have tested this issue on 3 devices that i have and saw this issue in all of them also I am unable to find any solution for it. Any help in this issue would be appreciated.

Hi -- 
I am on a Macbook Pro, with Sonoma 14.7.

I tried 3x to update Zoom because it is not allowing me to use the app (so therefore can barely use the browser version for meetings). 

I get an error (10002) every time.  I tried the steps for Manual install -- same result.
Any tips?

Thank you.

My recording was downloaded to my device as a local recording and the file shows  as "double click to convert". When I double click, nothing happens, nothing opens. I have tried several times and also restarted my computer. This is on a Windows computer. 

I have waiting room set up and all of a sudden my waiting room isnt working. I went into settings and all the settings for waiting room were not on all of a sudden. I fixed them and saved it. Today, the same thing happened. This is problematic for me because i am a therapist and it isnt appropriate for one client to enter when another is still in session. 

If I join a meeting hosted by someone else, I get the message “Virtual Background is still loading”, and I end up choosing the “Don’t use video” option so I can continue with the meeting.

If I go to the Zoom preferences and turn off blur, the preview window is pink.  When I turn blur back on, the preview is solid black.

If I click on the MacOs Finder’s widgets control in the top right corner, all of the widgets appear as pink rounded rectangles -- the same pink I see during the camera preview when blur is turned off.

However, if I start my own meeting, everything works fine.  No video problems, blur works, and no pink Finder widgets.  The strange behavior only occurs if someone else is hosting a meeting I join. This is repeatable behavior.

Examples of the Finder widgets looking pink: Pink Widgets

They should look like this: 

Mac Studio

MacOS Ventura 13.5.1

Zoom version 5.15.7 (21404)