Integrating a Phone Call into a Zoom Session
Hi Zoom Community. . . Here's our challenge. We are training new employees via Zoom. We understand how to watch their screen on a screen share. But we want to integrate a PHONE CALL from an outside person into the Zoom session. Then, we can watch how the employee processes the information on their screen. Question is how do we bring in the outside caller without sending them a Zoom Invite? Could I make an outbound call, connect with the customer, then connect to my Zoom Invite? Or is there some method on CONFERENCING the outbound caller into the Zoom session? Please help, I would appreciate it. Thanks!
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