Integrating a Phone Call into a Zoom Session

[tgentry]

Hi Zoom Community. . .

Here's our challenge.  We are training new employees via Zoom.  We understand how to watch their screen on a screen share.  But we want to integrate a PHONE CALL from an outside person into the Zoom session.  Then, we can watch how the employee processes the information on their screen.  Question is how do we bring in the outside caller without sending them a Zoom Invite? 

Could I make an outbound call, connect with the customer, then connect to my Zoom Invite?  Or is there some method on CONFERENCING the outbound caller into the Zoom session?

Please help, I would appreciate it.  Thanks!

[Eliot]

hi tgentry,

you could give them the meeting id and passcode and a number to dialin from your invite.

Meeting ID: 873 2062 xxxx
Passcode: 72xxxx
One tap mobile
+12532158782,,8732062xxxx# US (Tacoma)
+13462487799,,8732062xxxx# US (Houston)

Dial by your location
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 408 638 0968 US (San Jose)
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 719 359 4580 US
+1 253 205 0468 US
+1 386 347 5053 US
+1 507 473 4847 US
+1 564 217 2000 US
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 689 278 1000 US
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 360 209 5623 US
Meeting ID: 873 2062 xxxx

thanks,  eliot