I don't understand why it's so hard to get help on zoom.

I was trying to log into a meeting that I signed up for, but no matter what I kept facing the issue that I was already logged in on another device when that wasn't the case.

I cleared my cache on my phone and laptop browsers and shut them both off for 5 minutes. They both still didn't work and only showed something when the meeting was over. 

What is wrong?

I'm also facing trouble with getting help and reporting this problem.

I'm trying to record course videos by myself while screen sharing a PPT. It doesn't allow me to record using the side by side feature (me on one side, my shared screen (PPT) on the other). I've tried all the options and still just end up with my video as speaker in the top right corner. 

For the past week, I can not enter meetings - and I don't get an error message.  I just end up in a loop where after I click the link (or even enter the ID number/password), I get to the launch page and nothing happens - except for the pop-up "open zoom meeting."  I click on that and I'm back on launch page.

I know the links/ids are good because can join meetings on my phone, but not on my desktop.  I updated Zoom about a month ago, and no problems until a week ago.

Since upgrading to Windows 11 (regular end-user track--nothing Insider), I've found a Zoom session (using the Zoom client) often eventually produces a "Low system resources may affect your audio quality. Try closing some applications to improve performance" Windows "overlay" error warning/message (attached). I'm using a decently powerful PC (obviously powerful enough for MSFT to say it's fine for Win11), 32G RAM, TB4 to 5K monitor, gigabit internet, 100mbps wifi, so I don't really think there's anything about my system which should so easily be actually overstressed. If I ignore the warning, my audio will start to stutter. If I close an application, the problem's better for a few minutes, then returns. It only happens "well into" a Zoom (at least a half-hour in). The Zoom session need not be anything special; today's was only five participants. I can't (or don't know how to) know that it's actually Win11-related, or even that it's Zoom-related, but it started immediately after I upgraded from Win10 to Win11, and it only happens when I Zoom (not when I Teams, Meet, jit.si, BlueJeans, Signal, WhatsApp, whatever). It might seem more likely to happen when at least one person's screenshared.

It's a bit reminiscent of the "low GDI handles" problem Windows had 15-20 yrs ago. It feels as if the Zoom session is somehow "cumulatively using up" my resources, which makes no sense to me.

Yes, I run lots of stuff on my PC--but nothing actually stressful for today's tech.

Anyone seen anything similar?

Better yet, anyone have any thoughts about how to prevent/mitigate/remediate?

The "Edit Next Session" is a useful feature. However, the problem is that it resets the breakout rooms settings instead of using the same settings already in use for current breakout rooms.

The Options are reset for no reason - not even to my default options. E.g. the timer is reset to 60 seconds, even if my default is set to 10 seconds.

This is confusing and unnecessary.

Hi all, I'm currently getting emails asking me to join a currently running zoom meeting around 5-15 times per day. Here's the strange part: I do not know the person that seemingly invites me to join the meeting, I have all e-mail notifications turned off in my zoom account settings and am only getting the notifications on my outlook email client app on my iPhone. Especially weird: when I tap on the notification, no such email seemingly exists. Is there any way I can stop getting more of these emails? So far it has gotten pretty annoying.

Kind regards,

Moritz

I recorded a meeting that I hosted (MacBook Air M2, 2023). All of us heard it say, "recording in progress" and "recording stopped." I ended the meeting and it started to convert. I touching NOTHING and walked away for a moment. When I came back, there is no recording anywhere to be found. Please help!