Windows 11 / low system resources

Forum|Forum|4 years ago
November 29, 2021
15 replies
2 views

Since upgrading to Windows 11 (regular end-user track--nothing Insider), I've found a Zoom session (using the Zoom client) often eventually produces a "Low system resources may affect your audio quality. Try closing some applications to improve performance" Windows "overlay" error warning/message (attached). I'm using a decently powerful PC (obviously powerful enough for MSFT to say it's fine for Win11), 32G RAM, TB4 to 5K monitor, gigabit internet, 100mbps wifi, so I don't really think there's anything about my system which should so easily be actually overstressed. If I ignore the warning, my audio will start to stutter. If I close an application, the problem's better for a few minutes, then returns. It only happens "well into" a Zoom (at least a half-hour in). The Zoom session need not be anything special; today's was only five participants. I can't (or don't know how to) know that it's actually Win11-related, or even that it's Zoom-related, but it started immediately after I upgraded from Win10 to Win11, and it only happens when I Zoom (not when I Teams, Meet, jit.si, BlueJeans, Signal, WhatsApp, whatever). It might seem more likely to happen when at least one person's screenshared.

It's a bit reminiscent of the "low GDI handles" problem Windows had 15-20 yrs ago. It feels as if the Zoom session is somehow "cumulatively using up" my resources, which makes no sense to me.

Yes, I run lots of stuff on my PC--but nothing actually stressful for today's tech.

Anyone seen anything similar?

Better yet, anyone have any thoughts about how to prevent/mitigate/remediate?

Show previous replies

A

APMins

Newcomer

I have installed 64 bit version. I have powerful computer. Yet when even nothing is running, I am getting low resource error!.

T

TiltonTalk

Newcomer

Having same issues, the last 2 episodes have been awful, I've nothing else running in the background, have changed nothing..not sure it's now worth paying for

MGSR

Community Manager

I'm sorry to hear about your experience. Kindly check out this article for more troubleshooting steps. Please let us know if you need further assistance.

S

samanthawcsm

Newcomer

Hello,

Is there any update on this? I am having the same issue and none of the fixes work.

D

DanielThommen

Newcomer

I did not see an update other that they said to look for other trouble-shooting tips somewhere inside the ZOOM application...

H

Henriette71

Newcomer

I have the same problem. Sharing screen has no sound

MGSR

Community Manager

Hello community members,

I'm sorry for the inconvenience and late response.

The issue could stem from a variety of factors, such as thermal throttling (when the system slows down due to overheating), outdated or incompatible drivers, or hardware that no longer meets the performance requirements for your system. If the provided troubleshooting steps above did not help resolve your concern, kindly submit a ticket to our technical support team for a more detailed and tailored solution.

Thank you, and have a good day.

P

pm9

Newcomer

I tried to submit a ticket, but got this response shown below. I don't understand why. I logged in with my zoom credentials and submitted the ticket. Please let me know how I can resolve the issue of creating a ticket.

Our records indicate that the email address provided in the request is not associated with an active Zoom account so we are unable to respond to your open ticket.

MGSR

Community Manager

Hello @pm9,

I’m sorry about that. You can sign in to your Zoom account and visit https://support.zoom.us/hc/en-us/articles/201362003 to view available support options based on the account types.

Thank you, and have a good day.

M

monimorsan

Newcomer

I’m also facing the exact same issue after upgrading to Windows 11. During Zoom sessions, I get a "Low system resources may affect your audio quality" warning, and my audio starts stuttering if I don’t close apps. It only happens during Zoom meetings, not with other apps. Has anyone found a solution to this? I’d really appreciate any help!