I’m experiencing an issue with the in-meeting chat settings. I’ve configured the chat so that participants can only message hosts and co-hosts. However, when I select the “Host and co-hosts” option, the chat gets completely disabled — participants are unable to message anyone, including the hosts.

I’ve double-checked the settings both in the Zoom desktop client and on the Zoom web portal. The chat feature is enabled globally, and “Participants can chat with: Host and co-hosts” is selected. Despite this, the chat window disappears entirely for participants, as if chat is turned off altogether.

Could you please help me resolve this issue or clarify if there is a bug or a conflicting setting causing this behavior?

Best regards

Hello everybody!

I had a meeting last week, that I had to record, I selected the "save in the cloud" option, everything went fine. I did a 2 minute video first, stopped and recorded another one, the one that I actually need. Once done, I tried to download everything, and I can only see the first 2 minute video, not the second one. There's a .txt file indicating a code error, I will copy and paste this:

06/24/2025 23:16:03:610 : [R140]:122,1750,40,38116504,0
06/24/2025 23:16:03:610 : [S503]:183,9240729,84
06/24/2025 23:16:03:610 : [S503]:183,3604633,84

This was from a regular PC, and I'm using the 6.4.7 version. Do you know if there's any chance that I can recover this recording, and what should I do?

Thank you in advance! 

I have a user who is a delegate on zoom and google calendar for two people.  When they make a meeting on google calendar for the first person they were a delegate for, it all works fine.  When they try the same thing for the second added person, it makes the original person the host, and second person the organizer.  Is google calendar only allowed to make meetings for the first person?  Am I missing something?

Hello!
The problem we're having is that when people join our meeting we notice that people enter the room with the same name. 

The thing is we are hosting a recurrent meeting every Monday and Friday until Nov. 20 using that same link. So, we really want to have it all working correctly, and not having people to see that name when they try to join the meeting, because it could be a little confusing for them, and not knowing the real names of our participants really affects our sessions (we have people who don't know how to rename themselves).

Could somebody please help us before Monday?

Thank you!

Every single time I use Zoom, it crashes my internet across all devices.
I still have Wifi - I can login to my router - but no internet on any devices.

This only happens when using Zoom.

I have restarted my router, restarted computer and my network card, and tried splitting my connection into 2,4 and 5GHz networks. I've updated everything, nothing works.
Please can somebody help me?

I've done a meeting. When we started, it says recording in progress. I did'nt check witch recording it was.

When I check at the end, I have no recording of the video but I have the transcript. Is there anywhere a trace of the audio recording, if not the video.