Hi to all,

I have just purchased a new license and each time I access the new account from a new device, it asks for a code to be input for activation.  We do not have two factor set up yet.  Anyway, for the life of me I cannot access the email that has the code to activate on said device.  At one point, a support person said that the email for the account was on a bounce list, and was removed.  It worked one time, and then it stopped again, so people who are trying to activate on their devices cannot get it.   Any guidance out there?  So frustrated.  Many Thanks - Cherin

Hi!

I want to hold a presentation, where I am seen in a vertical video NOT the usual landscape mode. I've managed to flip the webcam so that I am vertical, but the outer frame is still grey and visible and in landscape mode. How can I be visible in portrait mode?

Thank you very much in advance!

Hi,

I'm trying to authorize Office 365 as my calendar service so I can create contacts in Zoom. When I go through the Authorize process it has me ask for permission from my Office 365 admin. But once they give me access, I still can't get in. Every time I try to add a Cloud contact it makes me go through the approval request process again.

Hello, 

About 2-3 years ago my mic on the zoom app just stopped working on my laptop.  It will work through the website on my laptop, just not the zoom app itself.  It seems that it is something that needs to be resolved in the app itself.  I checked the audio and settings, but can't figure it out.  Can anyone help to resolve this issue? 

Thank you! 

Had to reload my computer.  I have the basic account where I pay as needed.  I now see on my computer NO contacts.  I am willing to bet they are there, but on this new interface, not sure where do I access them.  When I bring zoom up on my cell phone, I can see all of my contacts.

Any help is appreciated.

Al