VIDEO STUCK IN 'PROCESSING RECORDING' STAGE | Community
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LaurenK22589
Newcomer
February 16, 2022
Question

VIDEO STUCK IN 'PROCESSING RECORDING' STAGE

  • February 16, 2022
  • 1 reply
  • 0 views

Hello,

I have an important video stuck in the 'processing recording' stage. It's been almost 48 hours and I desperately need the video. How can I resolve this?

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    October 31, 2022

    Hi @LaurenK22589 , I am sorry I missed this post! Are you experiencing issues like this currently? If so, please let me know and I will do my best to assist. 

     

     

    Carla,
    Zoom Community Team

    D
    Newcomer
    devilsparty
    Newcomer
    February 4, 2023

    I need help. Mine is stuck in the SAVE MY RECORDINGS AT phase. HELP! 

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    February 6, 2023

    Hi @devilsparty, i'm sorry to hear that you are having issues with your recording. Please follow the steps in this article to troubleshoot: Troubleshooting local recording issues 

     

    I hope this helps!

    Carla,
    Zoom Community Team

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