I have been using zoom for 2+years.  Well, 2weeks ago, zoom told me to upgrade.  I pushed the button and downloaded the new upgrades.  I was on another person's zoom meeting later and my pic kept freezing and knocking me out.  I thought it was my wifi, so I didn't worry about it.  I went out of town last week and tried to use my zoom for my meeting and it kept freezing me.  But the funny thing is when I replayed the video back later, it was the participants that kept freezing not me.  WEIRD.  But when I tried to do my zoom call Thursday, I went to zoom.com and went through another number.  NO PROBLEMS, NO GLITCHES, NO FREEZING, NO WHITEROUTS, NOTHING!!  PERFECT.  So I decided today to check out MY ZOOM number.  Immediately freezes.  WHAT's the problem?  HELP!!!  

I join a meeting using Meeting ID and  Passcode provided by host of the meeting.

See screen shot attached.

When Host admits me, the view is the same. I can hear and can see myself but I do not have access to gallery view with all participants, to the list of participants window and chat window.

I have an HP Envy TE01-1022 desktop, 32 RAM, 2T SSD, GTX 1050Ti graphic card connected with AT&T high-speed ethernet. A PC tech checked out the system, and everything is working. I've done three clear and installs. Video conferencing works with TEAMS and Google. I've done every troubleshooting procedure I could think of or find online. I'm at wit's end.

Does anyone have a recommendation?

Thanks,

Ted

I have been using Zoom for years with no audio problem, but since upgrade to Zoom client,  I have had problem but attendees report very strong static from my end as host.  I cannot actually launch with zoom client and get directed to use my  browser - Firefox.  Has anyone had similar problem or can suggest any solutions?