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I can't hear guest's audio. Their mics are working fine. Only happens on my desktop, not my laptop

BonnieAZ
Newcomer
Newcomer

HELP!!! This just started my last 3 zoom meetings.

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello Bonnie,

 

Please go through these steps and hope they fix your issues:

 

https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

 

If not, Please open a support ticket.

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.