Hi.  We have been using Zoom for two years (paid version). Ever since we installed the latest update the video and audio quality has deteriorated to the extent that it is impossible to use Zoom for our meetings. We are the host and our participants are complaining that they can't hear us well as the sound keeps breaking and that our screen sharing constantly freezes. We don't use wifi to connect to ZOOM and we have a VDSL line (100 download / 10 upload) used only for Zoom. The problem is present only on Zoom, as all the other platforms we use work flawlessly. Is there a problem with your European servers (Germany)? We use powerful new computers with Logitech HD cameras.

I know that a few of my colleagues have the exact same problem and we are running out of options as this issue affects our workflow. Is there a support email address that we could possibly use? 

Thank you in advance. 

When linking an Eventbrite event invitation to my Zoom room, I want to embed my password. People keep missing the mention of the password in my reminder emails, so I'd like them NOT to need to know it. How do I do that? I think it has to be done in Zoom. 

Hi 

I am experience that my ubuntu 22.04 desktop frezzes when screensharing.

It started after updating zoom client, i have no problems before. 

The laptop freeze, the video and sound is still working, so the other participants can hear and see me, and i them. 

When it freezes the only way out is hard reboot of the laptop. it has happen 3 times in one hour today. 

It only happens if am the one sharing the screen. Tried to disable hardware acceleration, and restarted zoom and laptop, the issue is still there.